Terms and Conditions of IranSguest.com

Terms and Conditions


IranSguest website and services

IranSguest is the online accommodation booking service with offices in Tehran, Dubai and Malta (IranSguest Ltd. Valletta Malta ).

These terms and conditions describe how the IranSguest website and services should be used. Please read them attentively and if they are not acceptable to you, you may not access this website or use the services provided by IranSguest in any way or manner. By accessing this website you accept the terms and conditions mentioned herein.

HOSTS SHOULD REVIEW LOCAL LAWS BEFORE LISTING THEIR ACCOMODATION ON IranSguest.

These terms and conditions may vary from time to time. Such updates will not require any preliminary notification to any user to be validly implemented. The applicable version of these terms and conditions is determined, according to the circumstances, by the disposals of these terms and conditions. Each user has to refer to the terms and conditions made available on the website to ensure what are his/her obligations when he/she takes any commitment towards IranSguest, any other user or any third party.

TERMS AND CONDITIONS



LAST UPDATED: 12th July 2017



1. Applicable Definitions



IranSguest provides an online platform that helps Hosts having accommodations to rent, and selected tourism service providers, to connect with Guests seeking rentals of such Accommodations and services (collectively called the “Services”).

The website "IranSguest", consisting of all the contents, graphics, and any other visual objects displayed on www.IranSguest.com and any other websites through which IranSguest makes the Services available shall be collectively called the "Website".

An individual who successfully and totally completes the registration process of IranSguest, including, but not limited to, the Hosts, Selected Tourism Service Providers and Guests shall be called a "Registered user".

Any individual, acting on his/her own name or on behalf of any third party, such as an employer, being a Registered user or not, consulting the Website shall be called an “User”.

A residential property available for rental or occupation purposes shall be called “Accommodation”.

A person(s) who creates an advertisement or a listing on IranSguest that offers an Accommodation for rental or occupation purposes shall be called a "Host".

A selected Tourism Service provider authorised by IranSguest to create an advertisement or a listing on IranSguest for proposing its service(s) shall be called a "Selected Tourism Service Provider".

An advertisement, listing, or a post created by a Host that displays and explains an accommodation put up for rental purposes shall be called a "Listing". An advertisement, listing, or a post created by a selected Tourism Service provider that displays and explains a tourism service put up for sales purposes shall be called a "Service Listing".

A registered user who requests a booking of an Accommodation from a Host via IranSguest, or through any Service(s) available on the website, or a registered user who has rented or occupied such an Accommodation through IranSguest shall be called a "Guest".



A person invited to be present at an Accommodation by a Guest during his/her stay at the Accommodation shall be called an “Invitee”.

All the text, graphics, images, music, software, audio, video, information, and any other visual objects that IranSguest makes available through the Website shall be called the "Proprietary Content". This does not include any content(s) produced and posted by Hosts, Guests, and Selected Tourism Service Providers on IranSguest.

All the text, graphics, images, music, software, audio, video, information, and any other visual objects displayed by a Hosts, Guests, and Selected Tourism Service Providers on a listing or posting created by him or her on IranSguest shall be called "User Content".

The User(s) Content in addition to IranSguest Content shall be generically called “Content”.

Any applicable transactional tax(es) - such as sales tax(es), value added tax(es) "VAT", goods and services tax(es) "GST", transient occupancy tax(es), tourist or other visitor tax(es), accommodation or lodging tax(es), fees (such as convention centre fees) - that a Host may be required by law to collect and remit to governmental agencies, and other withholding and personal or corporate income tax(es) shall be called "Tax(es)".

Any license(s) or permit(s) that Hosts may be required by law and/or legal authorities to obtain, by the order or decree of any preponed local (legal) authority, or otherwise, to let, or rent any type of accommodation(s) shall be called "License(s)".

The time period (determined by IranSguest at its sole discretion) starting from the time when a booking is requested by a Guest, within which a Host or selected Tourism Service Provider may decide whether to confirm or reject that booking request, as stated on the Website shall be called the "Booking Request Period". Diverse Booking Request Periods may apply in different places.

The comprehensive amount(s) that are due and payable by a Guest in exchange for that Guest’s stay in an Accommodation shall be called "Accommodation Fees". The Host establishes at his or her own sole discretion (without any involvement of IranSguest) the amount(s) of such Accommodation Fees. S/he may decide to include, in this amount(s): (i) A cleaning, or any other type of fee allowed by IranSguest, and/or (ii) Taxes that the Host is legally mandated to collect from Guests.

The amount(s) that are due and payable by a Guest in exchange for the purchase of a listed Selected Tourism Service shall be called "Selected Tourism Service Price". The Selected Tourism Service Provider establishes at his or her own sole discretion (and without any involvement of IranSguest) the amount(s) of such Selected Tourism Service Prices. S/he may decide to include, in addition to this amount(s), Taxes that the Selected Tourism Service Provider is legally mandated to collect from customers.

The fee charged by IranSguest to a Host for using the website and its online and offline Services and facilities, and which is calculated as a percentage of applicable Accommodation Fees, shall be called "Host Fees". The fees are displayed when a Host is prompted to confirm a booking request from a prospective Guest.

The fee charged by IranSguest to a Guest for the use of the website's online Services and facilities, and which is calculated as a percentage of the applicable Accommodation Fees, shall be called "Guest Fees". The Guest will be informed about the applicable Guest Fees when he or she sends a booking request to a Host.A discounted first purchase fee applies also if Guest books more than two nights via paypal or credit card.

The fee charged by IranSguest to a Selected Tourism Service Provider for the use of the website's online Services and facilities to advertise his/her Service Listings, and which is calculated as a percentage of the applicable Selected Tourism Service Price, shall be called "Service Provider Fees". The Selected Tourism Service Provider will be informed about the applicable Guest Fees when he or she interacts with IranSguest to create a Service Listing on the website.

The Guest Fees, the Host Fees and the Service Provider Fees shall be called comprehensively "Service Fees".

All together, the Accommodation Fees, the Guest Fees and the Selected Tourism Service Price for purchased selected tourism services, in addition to Taxes (if any) applicable to Guest Fees, shall be called "Total Fees".

An issue that, in IranSguest’s sole estimation, could adversely impact the Guest’s sojourn at the Accommodation shall be called “Justified Accommodation Issue”, and could mean any of the following:

1. the Host does not provide the Guest with reasonable means, such as the keys and/or a security code, to access the Accommodation;

2. the Accommodation differs materially from the description provided by the Host in the listing on the WebSite, specifically in these characteristics:

a) the physical location of the Accommodation (neighbourhood, proximity);

b) the size of the Accommodation, such as the number and size of the bedroom(s), kitchen, bathroom(s), other rooms;

c) another party, other than the Guest or his/her Invitees, is staying at the Accommodation during the reservation and this was not indicated in the listing;

d) special amenities or features included in the listing description are not provided or do not function, such as pools, hot tubs, bathrooms (toilet/shower/bathtub), kitchen (sink/stove/refrigerator or other major appliances), electrical, heating or air conditioning systems;

3. at the time of the Guest’s check-in, the Accommodation:

a) is not generally clean, hygienic and salubrious, or is infested by insects;

b) does not contain clean bedding, kitchenware and bathroom towels available for the Guest’s use, contrary to what indicated in the listing;

c) is inhabited by pets not revealed in the listing.

An Accommodation listed on the website by a Host, and booked by a Guest in compliance with these Terms and Conditions, shall be called a “Protected Accommodation” for the purpose of the IranSguest Host Warranty. Vehicles (including, but not limited to, automobiles, scooters, vespas, and motorcycles) or watercrafts (including, but not limited to, boats, yachts, jet skis, inflatable devices and similar craft) do not constitute a “Protected Accommodation” in any event.

The property located at a Protected Accommodation, or within 100 meters thereof, to the extent of a Host’s interest in such a property, shall be called “Protected Property”. This may include, but not be limited to:

1. Real estate property, including new buildings, and additions under construction(s) located at the site of Protected Accommodations, in which the Host has an insurable interest;

2. Personal property that is:

a) Owned by the proprietor of the Protected Accomodation;

b) Not owned by this proprietor, but in his/her custody, and for which he/she has legal liability for physical loss or damage to the property.

The property which is not covered by the IranSguest Host Warranty despite a Host’s interest in such a property, shall be called “Excluded Property”. Such Excluded Property means any of the following:

1. Property that is not in, at, or on a Protected Accommodation, or within 100 meters thereof;

2. Property owned by a party other than the Host and that the Host is not liable for;

3. Currency, money, precious metal in ingots form, notes, or securities;

4. Animals, including, but not limited to, livestock and pets;

5. Vehicles (including, but not limited to, automobiles, scooters, vespas and motorcycles) stationed or in transit at the Protected Property;

6. Watercrafts (including, but not limited to, boats, yachts, jet skis, inflatable devices and similar craft) and aircrafts stationed or in transit at the Protected Property;

7. Flowers, standing timber and growing crops;

8. Underground mines, mine shafts, or any property within such a mine or a shaft;

9. Dams, drains, conduits and earthworks;

10. Transmission and distribution lines beyond 100 meters of the Protected Accommodation;

A Guest who has booked a Protected Accommodation and has, directly or indirectly, caused damage(s) to the said Accommodation while occupying it, shall be called “Liable Guest”.

The amount incurred to repair or replace any damaged or destroyed protected property, which may include the material and quality, but which shall not include obsolescence and physical depreciation, shall be called “Actual Repair Value”.

Paintings, engravings, pictures, printed photos, tapestries, rare or art glass, art glass windows, valuable rugs, sculptures, antique furniture, ornaments, porcelains, and similar items of rarity, historical value, or artistic merit shall be called “Arts”.

A direct physical loss or damage to a Protected Property beyond ordinary wear and tear (the deterioration of property occurring due to normal conditions of use), incurred by a Host and caused by a Liable Guest, or an Invitee of the Liable Guest, shall be called a “Protected Damage”. Any Protected Damages amount(s) shall be recoverable by IranSguest Service from the Liable Guest, on behalf of the Host and under the IranSguest Host Warranty terms.

If you have filed an IranSguest Host Warranty Payment Request Form for a Protected Damage, and such a payment request is approved by IranSguest, in whole or in part, as calculated by IranSguest’s insurer(s), any such approved payment request shall be called an “Approved Settlement”.



2. Description of service



IranSguest provides an online platform through which Hosts can create listings for Accommodations, and Guests seeking rentals can learn about such Accommodations and book them directly with Hosts (hereafter defined as the “Services”).

IranSguest CANNOT AND DOES NOT CONTROL THE CONTENT(S) CONTAINED IN ANY OF THE LISTINGS, THEIR CONDITION(S), LEGALITY, OR SUITABILITY PERTAINING TO ANY ACCOMMODATION(S) AND TOURISM SERVICE(S) AVAILABLE ON IranSguest. FURTHERMORE, IranSguest DOES NOT HOLD ITSELF RESPONSIBLE AND DISCLAIMS ANY AND ALL LIABILITY(IES) RESULTING FROM THE HOSTING OR DISPLAY OF ANY KIND OF LISTING(S) DESCRIBING ANY TYPE OF ACCOMMODATION(S) AND TOURISM SERVICE(S) ON IT. THE GUEST WILL BOOK ACCOMODATION(S) AND TOURISM SERVICE(S) AT HIS/HER OWN RISK.

IranSguest is not an owner, operator or provider of properties or tourism services, including but not limited to hotel rooms, motel rooms, other lodgings or accommodations, excursions, sight-seeing visits, sport activities, other tourism services. Furthermore, IranSguest does not:

1. Own, sell, resell, furnish, provide, rent, re-rent, manage, and/or control properties, including but not limited to hotel rooms, motel rooms, other lodgings, or accommodations;

2. Offer, sell, resell, provide, manage, and/or control tourism services, including but not limited to excursions, sight-seeing visits, sport activities, other tourism services.

Unless explicitly specified otherwise by IranSguest, IranSguest’s responsibilities are limited to:

1. Facilitating the availability of Services and

2. Serving as a limited payment collection agent for Hosts and selected tourism service providers with the purpose of accepting payments from Guests on behalf of Hosts and selected tourism service providers.

IranSguest is not party to any agreement(s) entered into between Hosts, Selected Tourism Service Providers and Guests, NOR IS IranSguest A REAL ESTATE BROKER, AGENT, OR INSURER. IranSguest has no control over the conduct of Hosts, Selected Tourism Service Providers, Guests and other users of IranSguest Website and its Services, or over any Accommodation or Tourism Service listed on the Website. IranSguest DISCLAIMS ALL LIABILITY(IES) IN THESE REGARDS TO THE MAXIMUM EXTENT PERMITTED BY LAW.


3. General disclaimer of rights and limitations of liability



The principles described in the general disclaimer of rights and limitations of liability are further elaborated in the rest of the document. The content of this section 3 is not by itself the sole disclaimer applicable by IranSguest to each and any User, whatever the use such User does of the Website.

1. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE WEBSITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK AND THAT THE WEBSITE, THE AND SERVICE THE IranSguest HOST WARRANTY ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND.

2. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT IranSguest MAKES NO WARRANTY THAT THE IranSguest HOST WARRANTY SHALL MEET ANY, OR ALL, OF YOUR REQUIREMENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM IranSguest OR THROUGH THE IranSguest WEBSITE, OR SERVICES, SHALL CREATE OR OFFER ANY WARRANTY (IES) NOT EXPRESSLY STATED HEREIN.

3. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED BY THE WEBSITE TO THE FULLEST EXTENT PERMITTED BY LAW.

4. THE WEBSITE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE'S CONTENT OR THE CONTENT OF ANY THIRD PARTY WEBSITES LINKED TO THE WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:

a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT.

b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE AND SERVICE (WITH THE EXCEPTION OF THE HOST WARRANTY DESCRIBED FURTHER ON).

c) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE.

d) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

e) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY

f) ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, COMMUNICATED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR THE SERVICE (WITH THE EXCEPTION OF THE HOST WARRANTY DESCRIBED FURTHER ON).

5. THE WEBSITE DOES NOT WARRANT, ENDORSE, WARRANTY, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING.

IN NO EVENT SHALL THE WEBSITE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF the Website HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICE, INCLUDING WITHOUT LIMITATION WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE WEBSITE OR THE SERVICE, FROM INABILITY TO USE THE WEBSITE OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE SERVICE. SUCH LIMITATION OF LIABILITY SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION, OPINIONS OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.



4. Acceptance of terms and conditions



This Website is intended only for adults. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and in general you have such capacity and competency required by the applicable law to enter into the terms, conditions, obligations, affirmations, representations, warranties set forth in these terms and conditions, and to abide by and comply with them.

NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR GUARDIANS

1. If you are under the age of 18, YOU MUST NOT USE THIS WEBSITE.

(i) Please do not send us your personal information, including your email addresses, name, and/or contact information.

(ii) If you want to contact us, you may only do so through your parent or legal guardian.

By using IranSguest or any of its Services, you accept and agree to comply with the terms and conditions mentioned herein, WHETHER OR NOT YOU HAVE REGISTERED WITH IranSguest. In addition, while using a portion of, or the entire Service, you agree to abide by any applicable guidelines for the Service posted herein which may be updated on the Website at any time by the owner(s) of the Website, at their sole discretion. The Website may send you notice(s) regarding any change(s) occurring on the website, including its terms and conditions in the case of disputes.

You understand and accept that you are solely responsible for reviewing these terms and conditions from time to time. Should you object to any of the terms and conditions, any guideline(s), or any change(s) incorporated into the terms and conditions now, or at a later date, or if you are unhappy with the Website in any way, you should immediately discontinue accessing or using the Website, its Services and Combined Content.

If you accept or agree to these terms and conditions on behalf of a company or any legal entity, you represent and warrant that you have the authority to bind that company, or such legal entity, to these terms and conditions. In such an event, “you” and “your” will refer to, and imply, that particular company or legal entity.



5. Content



1.You, as a User, agree and acknowledge that the Website does not control and is not responsible for any content posted by users using its Service(s), such as advertisements, contact or directory information, business listings/information.

The Website does not control and is not responsible for any messages exchanged between users in any form, whether through this Website and Service or other means of electronic communication, including without limitation e-mails outside the Website’s message exchange system, or any other third-party website, or any listings, comments, user postings, files, images, photos, video, sounds, business listings/information, contact and directory information, or any other material made available through the Website and the Service ("Content").

2. You, as a User, agree and acknowledge that:

a) The Website does not pre-screen, verify, or approve any of the Content(s), and holds the right, in its sole and absolute discretion, to refuse, delete, or move any of the Content(s) that may be made available through its Service which may violate the terms and conditions for any reason(s), or alternatively or no reason at all.

b) The website does not confirm or endorse any Registered User, including the Registered user’s identity or background. Any reference(s) about a "Verified" Registered user on IranSguest, or in its Service(s) indicates only that such a Registered user has successfully completed a relevant verification process(es) on IranSguest, and nothing else. Such a reference is not an endorsement, certification, or a Warranty by IranSguest. IranSguest does not Warranty about the Registered User's identity to be trustworthy, safe, or proper in the event the Registered User is verified. IranSguest offers the verification process, in addition to any of Registered User's details, for the sole purpose that any Host, Guest, or any other Registered user can gain an indication about the Registered user's identity and background. IranSguest encourages all Hosts, Guests and Registered Users alike to carry out personal background check(s) as deemed fit before entering into any mutual transaction.

c) By using the Website and the Service, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable;

d) You are responsible for evaluating and using any Content appearing on the Website, and that you may not rely upon the said content;

e) Under no circumstances shall the Website be held responsible for any loss or damage of any type or kind incurring due to the usage of any Content listed, advertised, or otherwise made available via the Service, with the exception of the Host Warranty;

f) The Website, and the Content(s) made available through it may contain links or redirection facilities to third-party website(s) ("Third Party Websites") which may or may not be unrelated to the Website;

g) The Website makes no representation, nor does it Warranty the accuracy or authenticity of any information or content(s) displayed on such Third Party Website(s), and in addition disclaims all liabilities, and does not take any responsibility for the links created, updated, or removed by you.

h) If you link to any Third Party Websites, your activity may be subjected to the terms and conditions, in addition to any applicable policies, of the said Third Party Website;

3. You, as a User, agree and acknowledge that:

a) The Website expressly disclaims any and all liability(ies) in connection with the User Content(s);

b) You are solely responsible for the Content(s) posted, transmitted, or linked by you using the Website and its Services. More specifically, you are solely responsible for all the Content(s) that you upload, email, or otherwise make available via the Service;

c) You are solely responsible for any consequences arising from the posting, transmitting, linking, and publishing of the Content originated by you on the Website;

d) In conjunction with such Content(s) posted, transmitted, or linked, by you from the Service, you hereby affirm, acknowledge, represent, and warrant that:

(i) You own, or possess all the necessary licenses, rights, consents, and permissions required to use the Content(s) made available on the Service and Website, including without any limitation(s), all the patents, trademarks, trade secrets, copyrights, or other proprietary rights required for using and/or displaying the said Content(s) on the Website;

(ii) You authorize the Website to use such Content(s) in any manner decided by the Service, and/or the Website;

(iii) You have written consent, release, and/or permission of each and every identifiable individual(s), person(s), or business(es) in the Content to use the name, or likeness, of each and every such identifiable individual person(s) or business(es) to enable inclusion and use of said Content(s) in the Service and Website according to these terms and conditions.

e) The Website may offer a video service to you if you upload image(s)/photograph(s) for your advertisement. By uploading your image(s)/photograph(s), you hereby irrevocably consent to the use of your image(s)/photograph(s) for this service, and warrant that you possess all the rights, title, and interest(s) necessary to upload and use the photographs on this service. While offering the Service, the Website may at its discretion create video(s) and/or photograph(s)/image(s) from your Content(s) and upload the same using any third party service provider.

4. You, as a User, agree and acknowledge that, by submitting the Content to the Website, you grant IranSguest an irrevocable, non-cancellable, perpetual, non-exclusive, royalty-free, sub-licensable, transferable license to use, reproduce, distribute, prepare derivative works of display, and perform the Content in connection with the Website, Service and business. These rights are required by the Website in order to Host and display your Content(s).

5. You, as a User, agree and acknowledge that, by posting your Content(s) within any public area of the Service, you grant each user of the Website a non-exclusive license to access your Content(s) through the Website. The foregoing license made available to each user terminates once you remove or delete any such Content from the Website.

6. You, as a User, agree and acknowledge that:

a) The Website does not endorse any Content, or any opinion, statement, recommendation, or advice expressed on or through its site and Service(s);

b) The Website does not allow the infringement of any intellectual property rights on or through its site and Service(s). It may, at its sole discretion, remove or delete any such infringing Content(s) if properly notified that such Content(s) infringe another entity's intellectual property rights;

c) The Website retains the right to decide, at its sole discretion, whether any Content is appropriate, and whether it complies with the terms and conditions for violations such as, but not limited to pornography, obscene, libellous, defamatory material, infraction to the disposals of section 6(f) of these terms and conditions, or excessive length(s);

d) The Website at its sole discretion may remove any Content(s), and/or terminate or limit any user's access to the Website, for uploading material or engaging in behaviours which may violate these terms and conditions at any point of time without giving any prior notice(s) to the user.

e) you are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized such a usage. You shall immediately notify IranSguest of any unauthorized usage of your IranSguest Account.


6. User conduct – General conditions applying to all Users



These general conditions apply to all Users, Registered Users, Guests, Hosts, Selected Tourism Service Providers and to all categories of Users or Registered Users existing or to be created. In case of contradiction between these general conditions and particular conditions applying to a certain category of Users, the relevant particular conditions will prevail for such particular Users. In case of contradiction of any general or particular condition and the disposals of section 3 of these terms and conditions, this section 3 will prevail.

You do not need to register in order to consult the Website, however you must register with IranSguest and become a Registered User to post your listings for accommodations or request a booking of listed accommodations or services.

If you choose to use the Website as an anonymous user by not registering, you will be able to consult listings and content, but will not be able to post your own listings or make any booking for offered accommodations or services.

As a Registered user you shall agree to provide correct, genuine, current and complete information during the registration process, and to update such information in order to maintain it correct, genuine, current and complete.

As a user of the IranSguest Website and Services, you shall agree and undertake to:

a) not register for more than one active IranSguest Account at any given time, or register for an IranSguest Account on behalf of an individual other than yourself;

b) not post, email, or otherwise make available any Content that may violate any applicable law, or which may be copyrighted, patented, or protected by trade secret or trademark, or otherwise subjected to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission or a license from their rightful owner to post your Content on the website, and grant the website all of the licensing rights granted herein. The user shall not infringe any of the above-mentioned intellectual property rights of any party(ies), or use Content s/he does not have the right to make available under any law, or under contractual or fiduciary relationships;

c) not post Content on behalf of others, directly or indirectly, or otherwise access the Service in order to post Content on behalf of others, except with express written permission or license from the Website;

d) not violate any applicable law or regulation, or any order of a court, including, without limitation, licensing requirements, zoning restrictions and Tax regulations;

e) not include personal or identifying information about another person(s) without that person's explicit consent. The user shall not impersonate any person or entity or falsely state, or otherwise misrepresent an affiliation with a person or entity:

f) not post any Content that is harmful, abusive, unlawful, threatening, harassing, defamatory, pornographic, libellous, invasive with respect to any individual, group(s), or organisation(s)'s privacy or other rights, nor harm or hurt minors in any way. The user shall not harass, degrade, intimidate, or exhibit hateful behaviour toward an individual, or a group of individuals, on the basis of religion, political or philosophical opinion, gender, sexual orientation, race, ethnicity, age, or disability;

g) not provide information that is false, deceptive, misleading, deceitful, misinformative or constitutes a fraudulent offer. The user shall not mention or use misleading phone numbers or contact details, forged headers, or otherwise manipulated identifiers in order to disguise the origin of the Content transmitted through the Service;

h) not post any Content that advertises any illegal services or the sale of any item(s) which is prohibited or restricted by applicable law;

i) not engage in any activity which may constitute or contain any forms of advertising or solicitation, or collect or store any personally identifiable information about any other user, other than for the purposes of transacting as an IranSguest Host or Guest;

j) not use the Site, Services, or the Content for any commercial or other such purpose(s) that are not expressly permitted by these Terms;

k) not post any Content that includes links to commercial services or Third Party Websites, except as specifically allowed by the Website;

l) not engage in activities which constitute or contain pyramid schemes, affiliate marketing, link referral code, junk mail, spam, chain letters or unsolicited advertisements of a commercial nature;

m) not attempt to gain unauthorized access to computer systems owned or controlled by the Website or engage in any activity that disrupts or diminishes the quality of interferes with the performance of or impairs the functionality of the Service or the Website;

n) not post any Content that contains software viruses, computer code, files, programs, designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

o) not copy, store, or otherwise access any information contained on the Site, Services, or Content for purposes not expressly permitted by these Terms;

p) not try to disrupt the normal flow of information flow with an excessive number of messages to the Service, or carry out any activity that can otherwise negatively affect other users' ability to use the Service;

q) not collect personal data about other users or entities for commercial or unlawful purposes, use automated means, including spiders, robots, crawlers, data mining tools to download or scrape data from the Service, except for internet search engines (e.g. Google) and non-commercial public service entities;

r) not use any form of automated device or computer program to collect information from or otherwise interact with the Site, Services, or Content;

s) not use any automated device or software that enables the submission of automatic postings on the Website without human intervention (an "automated posting device"), including without limitation, the use of any such automated posting device in connection with bulk postings, or for automatic submission of postings at certain times or intervals;

t) not use third-party agents, services, intermediaries that offers to post Content to the Service on behalf of others without the express written permission of the Website;

u) not use, display, copy the Site, Services, or Content, or any individual element within, IranSguest’s name, any IranSguest trademark, logo, or other proprietary information, or the layout and design of any page or form contained on a page in the Site, Services, without IranSguest’s express written consent;

v) not attempt to bypass, deactivate, evade, remove, impair, descramble, or otherwise circumvent any technological measure implemented by IranSguest, or any of IranSguest’s providers, or any other third party (including another user) to protect the Site, Services, or Content;

w) not attempt to decrypt, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, Application, or Collective Content.

Booking and payment process

Hosts Listing their Accommodation(s), and selected Tourism Service Providers listing their Services on IranSguest, may receive booking demands for their listed Accommodation(s) or Service(s), and in the event a Guest requests such a booking, the Host and selected Tourism Service Providers are required to either confirm or reject the booking request within the Booking Request Period: failing to do so triggers the automatic deletion of the booking request(s) and any amount(s) collected by IranSguest on behalf of the Host or selected Tourism Service Providers shall be refunded to the applicable Guest’s credit card, and any pre-authorization of such credit card shall be released.

When a booking is requested via IranSguest, the website will share with the Host or selected Tourism Service Provider:

1. The first and last name of the Guest requesting the booking;

2. A link to the Guest’s IranSguest Account profile page.

If the Host or selected Tourism Service Provider confirm a booking, IranSguest shall send an email or text message to the Guest, the Host or selected Tourism Service Provider confirming such a booking request.

IranSguest shall collect the Total Fees when a Host or a selected Tourism Service Provider confirm a booking request. An amount equivalent to:

Accommodation Fees – (minus)

Host Fees – (minus)

any applicable Taxes with respect to the Hosts Fees (such as VAT in Europe)

Selected Tourism Service Price – (minus)

Service Provider Fees – (minus)

any applicable Taxes with respect to the Service Provider Fees (such as VAT in Europe)

shall be paid to the Host or selected Tourism Service Provider within 24 hours after the Guest takes possession of the Accommodation or uses the Selected Tourism Service (with the exception that a refund shall be paid to the Guest in the event of a booking cancellation).

The time taken for the Host or selected Tourism Service Provider to receive the booking amount will depend upon how quickly the payment system selected by the Host or selected Tourism Service Provider shall deliver the payment. Online payment system providers may charge a fee for each transaction carried out using their services, and such service fees may be deducted from the amount due to the Host or selected Tourism Service Provider. Except as otherwise stated herein, Host Fees and Service Provider Fees are non-refundable.

IranSguest may, in its sole discretion, round up or down amounts due to/from Hosts, Guests and/or Selected Service Providers, in the currency in which the due payment is denominated (e.g. to the nearest euro or other supported currency); for example, IranSguest will round up an amount of € 101.50 to € 102.00, and € 101.49 to € 101.00.

IranSguest may impose or deduct foreign currency processing costs on or from any payments or payouts by IranSguest in currencies other than Euro. More information on any such costs or deductions will be available on the website.

If you owe any amount to IranSguest as a Host, a Guest or a selected Tourism Service Provider, IranSguest may select to deduct the outstanding amount from any payment(s) to be made to you. In the event IranSguest does deduct such an amount owed by you in this manner, your obligation to repay IranSguest shall be considered as null and void with respect to the deducted amount.

IranSguest engages to take necessary actions to rectify any payment processing errors that we become aware of. These actions may include crediting or debiting the difference through the same payment method used for the original payment to or by you, so that Hosts, Guests and/or Selected Service Providers cumulatively pay or receive the correct amount.

Host – Particular conditions applying to Hosts

You need to be a Registered User to create Listing(s) on IranSguest. While creating a Listing as a Host, you will be required to provide information concerning the particular property you want to offer. The information can include details such as location, size, occupancy limit, features, availability, pricing, accommodation rules and financial terms. To advertise a Listing on IranSguest, the Host should provide a genuine physical address. Once successfully registered, the Listing will be made available to IranSguest visitors and Registered Users through the Services. Other Registered Users can book your Listing(s) using the facilities and Service(s) made available on IranSguest.



Each Host shall agree:

1. to engage IranSguest as limited payment collection agent, solely for the purpose of accepting the payment of the Accommodation Fees from Guests;

2. that payments made by a Guest through IranSguest shall be considered the same as a payment made directly to the Host, and the Host will make the Accommodation available to the Guest in the agreed-upon manner as if the Host had received the Accommodation Fees first-hand;

3. that IranSguest may, in accordance with the cancellation policy selected by the Host and reflected in the relevant Accommodation Listing:

a) allow the Guest to cancel the booking

b) refund to the Guest that portion of the Accommodation Fees specified in the applicable cancellation policy;

4. that as IranSguest accepts payments from Guests as the Host’s limited payment collection agent, IranSguest’s obligation to pay the Host is subject to and conditional upon successful receipt of the associated payments from Guests;

5. IranSguest does not Warranty payments to Hosts for amounts that have not been successfully received by IranSguest from Guests;

6. in accepting appointment as the limited authorized agent of the Host, IranSguest assumes no liability for any acts or omissions of the Host.

As a Host, you shall understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Services, and the Content.

In connection with your use of the Site, Services, and Content, you shall agree and undertake to:

1. not offer any Accommodation(s) that you do not yourself own, or have permission(s) to rent as a residential or any other type of property. Without limiting the foregoing, you will not list Accommodation(s) as a Host if you are serving in the capacity of a rental agent or a listing agent for a third party;

2. not offer any Accommodation(s) that may not be rented or subleased pursuant to the terms and conditions of an agreement with a third party, including, but not limited to, a property rental agreement;

3. not contact a Guest for any purpose other than asking a question related to a booking or such Guest’s use of the Website and Services;

4. not use the Site, Services, or Content to find a Guest and then complete a booking of an Accommodation independently of the Site or Services, in order to circumvent the obligation to pay any Service Fees related to IranSguest’s provision of the Services, or for any other reasons;

5. not submit any Listing(s) with false or misleading price information, or submit any Listing(s) with a price that you do not intend to honor;

6. declare that once a Guest books your Listing(s), you shall not charge a higher amount than the booking amount declared with the Listing.

As a Host, you acknowledge and agree that:

1. you are responsible for any and all Listing(s) you create on IranSguest;

2. any Listing(s) posted by you, and all activities related to its booking thereafter shall:

a) not Breach any agreement(s) you have made with any third parties such as homeowners association and condominium associations;

b) honour any existing lease or rental agreements;

c) comply with all applicable laws such as licensing laws, zoning laws, laws governing rentals of residential and other such properties and Tax laws, in addition to rules and regulations that may apply to any Accommodation(s) included in the Listing(s) created by you on IranSguest;

d) not create, or give rise to, any conflict(s) that can infringe any of the legal rights possessed by third parties.

3. Furthermore, you also declare that you possess all required permits, licenses, and registrations required to post your Accommodation on IranSguest;

4. IranSguest does not currently charge fees for the creation of Listings, however it reserves the right, in its sole discretion, to charge you for and collect from you fees for the creation of Listings. Please note that IranSguest will provide notice of any Listing fee collection via the Website and Services, prior to implementing such a Listing fee feature.

IranSguest does NOT take any responsibility(ies), either direct, indirect or shared with the Host, regarding a Host's compliance with any agreements made with third parties, applicable laws, tax obligations and rules and regulations.

If you rent (rather than own) the accommodation that you list as a Protected Accommodation, you shall remain fully responsible for securing the Lessor’s permission to list the accommodation on IranSguest, and comply with the terms and conditions as set forth by the Lessor. In addition, you shall ascertain and verify that you possess all required license(s) to rent the accommodation before you list it on IranSguest.

IranSguest does not function as an insurer, a real estate agent or as a contracting agent, for any Host. If a Host receives a booking from a Guest, IranSguest will not be a party to any agreement(s) carried out by the Host and the Guest. Notwithstanding the foregoing, IranSguest shall function as the designated and authorized payment collection agent of the Host for the purpose of accepting, on behalf of the Host, payments from Guests of such amounts as stipulated by the Host (including deposits, cleaning or other fees and/or Taxes).

IranSguest makes certain tools and Service(s) available to Hosts to help them undertake informed decisions regarding which registered user should be selected for the Accommodation booking. While creating a Listing on IranSguest, you may choose to include certain requirements that must be fulfilled by Registered Users who desire to request a booking of your Accommodation. Such requirement(s) may include Registered Users to provide a profile picture and/or a verified email address or phone number to book the Accommodation. Any Registered user desiring to book your Accommodation shall fulfil such requirements. Additional information regarding Accommodation booking can be found on the “Host” section of the IranSguest website.

Hosts may choose to include security deposits in their Listings (“Security Deposits”).

Each Listing will describe whether a Security Deposit is required for the given Accommodation and IranSguest will, in its capacity as the payment collection agent of the Host, obtain a pre-authorization from the Guest’s credit card account to collect the Security Deposit amount. Such a pre-authorization shall be initiated before the Guest occupies the Accommodation. Even though IranSguest shall make all reasonable efforts to resolve Host(s) requests and claims concerning the Security Deposit, IranSguest shall not be held responsible for administering or accepting any claims on behalf of the Host(s), and furthermore disclaims any, and all liabilities arising in this regards.

As a Host, you acknowledge and agree that:

1. you are solely responsible for the selection or rejection of booking requests by Registered user(s); you assume solely all and any liabilities, including towards IranSguest for all and any consequences of such a rejection, including but not only, if this rejection is done in contradiction to the disposals of section 6(f) of these terms and conditions;

2. you are responsible for, and represent, any individual(s) currently residing at the Accommodation(s) (if such is the case) described in the Listing(s) created by you, with the exception of Guest(s), and, any or all individuals invited by the Guests;

3. you, and NOT IranSguest, shall be held solely responsible for honouring any booking(s) you have confirmed, and making the Accommodation(s) available to the Guest(s) according to the quality advertised in the listing.

IranSguest recommends that Hosts should obtain appropriate insurance(s) before listing their Accommodation(s) on IranSguest. Moreover, Hosts should review existing insurance policy(ies) and become familiar with them, understand what the exclusions are, identify what deductibles are mentioned in the policy(ies) and how they are applicable, and ascertain that the policy(ies) includes any Guest(s) who will rent the Accommodation described in the Listing.

IranSguest may offer certain services to Hosts to have their Accommodation(s) photographed, and such photographs may be included in the Listing(s) after being watermarked with text like "IranSguest.com Verified Photo", or “Verified Image”, or any such text decided by IranSguest. You acknowledge and agree that all the images, photographs, and content(s) created by photographers mandated by IranSguest shall constitute IranSguest Proprietary Content, regardless of whether the Host includes them in Listing(s) or not.

IranSguest reserves the right to ask Hosts to visit and inspect the Accommodation(s) Listed by them on the website to evaluate their conditions at their sole discretion and expense. If any Host fails to meet the required quality standards, as declared by IranSguest, with regards to the Accommodation(s) Listed by him or her, IranSguest, at its sole discretion, may delete such Listing(s) not fulfilling the quality standards. Furthermore, IranSguest's right to make inspections, the actual process of carrying out the inspection activity, and any analysis, advice, or result concluded thereafter, does not constitute a Warranty, and neither do such activities by IranSguest suggest that the particular Accommodation may be safe or recommended. IranSguest indemnifies itself from any liabilities arising out of the inspection process, and also its failure to inspect any or all Listing(s) made available on the website.

As Host, you shall acknowledge and agree that:

1. you should make yourself, or a delegated third party, available during the 24-hour period following the Guest’s check-in, in order to try, in good faith, to resolve any eventual issues encountered by the Guest with the Accommodation ;

2. if a Guest experiences a justified Accommodation Issue while sojourning at one of your listed properties, IranSguest might, at its sole discretion, decide to reimburse the Guest, in total or in part, the fees he has paid in connection with the applicable reservation;

3. if the Guest is transferred to an alternative Accommodation, you may be responsible for reasonable additional costs incurred to relocate the Guest to the alternative Accommodation;

4. you shall agree to reimburse IranSguest the amount refunded to the Guest plus any eventual portion of the relocation costs attributable to you, within 30 days of IranSguest’s request;

5. the rights of the Guests in case of under justified Accommodation Issue supplant the cancellation policy established by the Host;

6. all decisions of IranSguest with respect to justified Accommodation Issue shall be final and binding on the Guests and the Hosts;

7. In the event of one or repeated justified Accommodation Issues, IranSguest may decide to apply penalties to you or your Listing, including (i) publishing a review on your Listing indicating that justified Accommodation Issues were experienced, (ii) cancelling future bookings, (iii) suspending or removing the listing of the Accommodation, or (iv) imposing penalties or fees for the administrative burden associated with the justified Accommodation Issue (to be withheld from your future pay-outs). You will be notified of the situations in which a penalty applies;

8. if you disagree that there has been a justified Accommodation Issue you may inform IranSguest in writing or via telephone (see How to Contact IranSguest section), providing information (photographs and/or other evidence) to contest the Guest’s claims regarding the occurring of the Accommodation Issue. You must however substantiate that you have used reasonable and good faith efforts to try to resolve the claimed Accommodation Issue with the Guest prior to contesting his/her claim.

If, as a Host, you cancel a confirmed booking made via the Website and Services, prior to the beginning of the Guest stay in your Accommodation:

1. IranSguest will refund the Total Fees for such booking to the applicable Guest within a commercially reasonable time of the cancellation;

2. IranSguest will charge you a processing fee of 10% of the total value of the reservation:

3. IranSguest may decide to apply penalties to you or your Listing, including (i) publishing a review on your Listing indicating that a reservation was cancelled, (ii) showing your Listing as not available for the period of the cancelled booking, or (iii) imposing a cancellation fee to be withheld from your future pay-outs. You will be notified of the cases in which a cancellation fee applies before you decide to cancel.

In certain circumstances, such as the ones described as justifiable circumstances for cancellation or in case of breach of these Terms and Conditions, IranSguest may decide, in its sole discretion, that it is required or appropriate to cancel a confirmed booking made via the Site and Services. IranSguest may also determine, in its sole discretion, to refund to the Guest all or part of the amounts charged to the Guest in accordance with the Guest Refund Policy. You agree that IranSguest and the relevant Guest or Host will not have any liability for such cancellations or refunds.

In some instances, for example in the event of long-term bookings for a sojourn of more than 28 days, Guests may be required to make recurring, incremental payments toward the Total Fees owed for a confirmed booking before beginning his or her stay at the applicable Accommodation (collectively, “Recurring Payments”). If Recurring Payments apply to a confirmed booking, then the Guest authorizes IranSguest, on behalf of the Host, to collect the Total Fees and the Host agrees that such IranSguest entity will initiate payouts to the Host, in the increments and at the frequency associated with the applicable Recurring Payments, as identified on the Website and Services. Whenever applicable, more information on Recurring Payments will be made available via the Website and Services.

You understand and acknowledge that commanded governmental agencies, departments or authorities (the “Tax Authorities”) where your Accommodation is located may require Taxes to be collected by Hosts from Guests on the amount paid for the right to use and/or occupancy of accommodations, and to be remitted to the respective Tax Authorities. The laws in jurisdictions may vary, but these taxes are generally required to be collected and remitted as a percentage of the rent or Accommodation Fees set by Hosts, as a fixed amount per day, or in other forms, and are sometimes called “sojourn taxes,” “hotel taxes,” “lodging taxes,” “sojourn taxes,” “sales and use taxes,” “value added taxes,” “room taxes” or “tourist taxes” (hereafter, "Sojourn Taxes").

As a Host, you must acknowledge and agree that you are solely responsible for:

1. determining your applicable Tax reporting requirements;

2. determining the Tax amount(s) or obligations relating to applicable Taxes that should be included in the Listings;

3. including the Tax amount(s) to be collected in Listings;

4. remitting to the relevant authority any Tax(es) included or received by you;

If, as a Host, you claim the intent to donate a portion of the funds you receive from confirmed bookings made via the Website and Services to a particular cause or charity, you are solely and fully responsible for your own compliance with all laws and regulations applicable to such donation(s). IranSguest does not take any responsibility(ies) or liability(ies) for any such donation(s) made by the Host.

IranSguest cannot and does not offer Tax-related advice to any Registered Users. Where applicable, and/or based upon request from a Host, IranSguest may issue a valid VAT invoice to the concerned Host.

Hosts and Guests shall acknowledge and agree that:

1. they are solely responsible and liable for the collection and/or remittance of any and all Sojourn taxes that may apply to Accommodations;

2. IranSguest may seek additional amounts from them in the event that the Taxes collected or remitted are insufficient to fully discharge their respective obligations to the Tax Authorities;

3. IranSguest shall deduct any such amount(s) from any payment(s) due to you, in accordance with applicable procedures set by the Tax Authorities.



Selected Tourism Service Providers – Particular conditions applying to Selected Tourism Service Providers

Listings templates for selected Tourism Services on the website are created by IranSguest for the selected services upon agreement with the Selected Tourism Service Providers, which are granted a registered user account as a Selected Tourism Service Provider that allows them to populate the listings for their selected Tourism Services.

While populating a Listing as a Selected Tourism Service Providers, you will be required to provide information concerning the particular tourism service you want to offer. The information can include details such as activity, duration, occupancy limit, features, availability, pricing and financial terms. Once successfully registered, the Listing will be made available to IranSguest visitors and Registered Users through the Services. Other Registered Users can book your Listing(s) using the facilities and Service(s) made available on IranSguest.



Each Selected Tourism Service Provider shall agree:

1. to engage IranSguest as limited payment collection agent, solely for the purpose of accepting the payments of the Selected Tourism Service Price from Guests;

2. that payments made by a Guest through IranSguest shall be considered the same as a payment made directly to the Selected Tourism Service Provider, and the Selected Tourism Service Provider will make the purchased Selected Tourism Service available to the Guest in the agreed-upon manner as if the Selected Tourism Service Provider had received the payment for the Selected Tourism Service Price first-hand;

3. that all bookings for Selected Tourism Services can be cancelled by the Guest at any time before the Selected Tourism Service is rendered to the Guest. The service cancellation fee indicated by the Selected Tourism Service Provider in the listing shall apply;

4. that as IranSguest accepts payments from Guests as the Selected Tourism Service Provider’s limited payment collection agent, IranSguest’s obligation to pay the Selected Tourism Service Provider is subject to and conditional upon successful receipt of the associated payments from Guests;

5. IranSguest does not Warranty payments to Selected Tourism Service Providers for amounts that have not been successfully received by IranSguest from Guests;

6. in accepting appointment as the limited authorized agent of the Selected Tourism Service Provider, IranSguest assumes no liability for any acts or omissions of the Selected Tourism Service Provider.

As a Selected Tourism Service Provider, you shall understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Services, and the Content.

In connection with your use of the Site, Services, and Content, you shall agree and undertake to:

1. not offer any Selected Tourism Service that you do not have authorization(s), license(s), permit(s) and registration(s) to provide. Without limiting the foregoing, you will not list Selected Tourism Service (s) as a Selected Tourism Service Provider if you are serving in the capacity of a listing agent for a third party;

2. not use the Site, Services, or Content to find a Guest and then complete a booking of a Selected Tourism Service independently of the Site or Services, in order to circumvent the obligation to pay any Selected Service Provider Fees related to IranSguest’s provision of the Services, or for any other reasons;

3. not submit any Selected Tourism Service Listing(s) with false or misleading price information, or submit any Selected Tourism Service Listing(s) with a price that you do not intend to honor;

4. declare that once a Guest books your Listing(s), you shall not charge a higher amount than the booking amount declared with the Listing.



As a Selected Tourism Service Provider, you acknowledge and agree that:

1. you are responsible for any and all Listing(s) you create on IranSguest;

2. any Listing(s) posted by you, and all activities related to its booking thereafter shall:

a) comply with all applicable laws such as licensing laws, zoning laws, laws governing rentals of residential and other such properties and Tax laws, in addition to rules and regulations that may apply to any Accommodation(s) included in the Listing(s) created by you on IranSguest;

b) not create, or give rise to, any conflict(s) that can infringe any of the legal rights possessed by third parties;

3. IranSguest does not currently charge fees for the creation of Listings, however it reserves the right, in its sole discretion, to charge you for and collect from you fees for the creation of Listings. Please note that IranSguest will provide notice of any Listing fee collection via the Website and Services, prior to implementing such a Listing fee feature.

IranSguest does NOT take any responsibility(ies) regarding a Selected Tourism Service Provider's compliance with any agreements made with third parties, applicable laws, and rules and regulations.

IranSguest does not function as an insurer, or as a contracting agent, for any Selected Tourism Service Provider. If a Selected Tourism Service Provider receives a booking from a Guest, IranSguest will not be a party to any agreement(s) carried out by the Selected Tourism Service Provider and the Guest. Notwithstanding the foregoing, IranSguest shall function as the designated and authorized payment collection agent of the Selected Tourism Service Provider for the purpose of accepting, on behalf of the Selected Tourism Service Provider, payments from Guests of such amounts as stipulated by the Selected Tourism Service Provider.

As a Selected Tourism Service Provider, you acknowledge and agree that:

1. you are solely responsible for the selection or rejection of booking requests by Guest(s);

2. you, and NOT IranSguest, shall be held solely responsible for honouring any booking(s) you have confirmed, and making the Selected Tourism Service(s) available to the Guest(s).

IranSguest recommends that Selected Tourism Service Providers should obtain appropriate insurance(s) before listing their Selected Tourism Service(s) on IranSguest.

IranSguest may offer certain services to Selected Tourism Service Providers to have their Selected Tourism Service(s) photographed, and such photographs may be included in the Listing(s) after being watermarked with text like "IranSguest.com Verified Photo", or “Verified Image”, or any such text decided by IranSguest. You acknowledge and agree that all the images, photographs, and content(s) created by photographers mandated by IranSguest shall constitute IranSguest Proprietary Content, regardless of whether the Selected Tourism Service Provider includes them in Listing(s) or not.

IranSguest reserves the right to ask Selected Tourism Service Providers to test the Selected Tourism Service(s) Listed by them on the website to evaluate their conditions at their sole discretion and expense. If any Selected Tourism Service Provider fails to meet the required quality standards, as declared by IranSguest, with regards the Accommodation(s) Listed by him or her, IranSguest, at its sole discretion, may delete such Listing(s) not fulfilling the quality standards. Furthermore, IranSguest's right to make inspections, the actual process of carrying out the inspection activity, and any analysis, advice, or result concluded thereafter, does not constitute a Warranty, and neither do such activities by IranSguest suggest that the particular Accommodation may be safe or recommended. IranSguest indemnifies itself from any liabilities arising out of the inspection process, and also its failure to inspect any or all Listing(s) made available on the website.

If, as a Selected Tourism Service Provider, you cancel a confirmed booking made via the Website and Services:

1. IranSguest will refund the Total Fees for such booking to the applicable Guest within a commercially reasonable time of the cancellation;

2. IranSguest may decide to apply penalties to you or your Listing, including (i) publishing an automated review on your Listing indicating that a reservation was cancelled, (ii) imposing a cancellation fee (to be withheld from your future pay-outs).

In certain circumstances, such as the ones described as justifiable circumstances for cancellation or in case of breach of these Terms and Conditions, IranSguest may decide, in its sole discretion, that it is required or appropriate to cancel a confirmed booking made via the Site and Services. IranSguest may also determine, in its sole discretion, to refund to the Guest part or all of the amounts charged to the Guest in accordance with the Hosts Cancellation Policy. You agree that IranSguest and the relevant Guest or Selected Tourism Service Provider will not have any liability for such cancellations or refunds.

You understand and acknowledge that commanded governmental agencies, departments or authorities (the “Tax Authorities”) where the Selected Tourism Service Provider is located may require Taxes to be collected by Selected Tourism Service Providers from Guests, and to be remitted to the respective Tax Authorities. The laws in jurisdictions may vary, but these taxes are generally required to be collected and remitted as a percentage of the Selected Tourism Service Price set by Selected Tourism Service Providers.

As an Selected Tourism Service Provider, you must acknowledge and agree that you are solely responsible for:

1. determining your applicable Tax reporting requirements;

2. determining the Tax amount(s) or obligations relating to applicable Taxes that should be included in the Listings;

3. including the Tax amount(s) to be collected in Listings;

4. remitting to the relevant authority any Tax(es) included or received by you;

If, as a Selected Tourism Service Provider, you claim the intent to donate a portion of the funds you receive from confirmed bookings made via the Website and Services to a particular cause or charity, you are solely and fully responsible for your own compliance with all laws and regulations applicable to such donation(s). IranSguest does not take any responsibility(ies) or liability(ies) for any such donation(s) made by the Selected Tourism Service Provider.

IranSguest cannot and does not offer Tax-related advice to any Registered Users.

Where applicable, and/or based upon request from a Selected Tourism Service Provider, IranSguest may issue a valid VAT invoice to the concerned Selected Tourism Service Provider.

Selected Tourism Service Providers and Guests shall acknowledge and agree that:

1. they are solely responsible and liable for the collection and/or remittance of any and all taxes that may apply to the provided Selected Tourism Service(s);

2. IranSguest may seek additional amounts from them in the event that the Taxes collected or remitted are insufficient to fully discharge their respective obligations to the Tax Authorities;

3. IranSguest shall deduct any such amount(s) from any payment(s) due to you, in accordance with applicable procedures set by the Tax Authorities.



Guest – Particular conditions applying to Guests

Booking an Accommodation

If you are a Guest, you understand and agree that IranSguest does not endorse any Host(s), or Accommodation(s). When photographs or images of an Accommodation are designated as verified on IranSguest, it does not suggest or imply that IranSguest is recommending or endorsing that particular Listing(s) or Host(s). The image content(s) are meant exclusively to provide a visual representation of the listed Accommodation(s), and all image content(s) should be intended for the purpose mentioned. Furthermore, the image content(s) convey the status of the Accommodation(s) at the time of the image/photograph has been taken, and IranSguest does not Warranty the status or description of the Accommodation(s) at any subsequent time, and in particular when eventual bookings might be requested or confirmed. IranSguest may carry out additional checks and initiate process(es) to verify the identities of Hosts and Guests, or the status of the Accommodation(s), at its discretion.

As a Guest, you are authorised by your national law and/or the law of your country of residence, to enter and travel in the country where you consider to go, and to make transactions in the country where you consider to go or with economic operators based in this country.

As a Guest, you are solely and fully liable for the obtaining and keeping of relevant travel authorisations, visas, travel documents, vaccinations or others, required for yourself and your Invitees, either to leave your country of departure and to enter in the country where you are considering to travel; IranSguest is not responsible for the establishing, emitting or delivering any documentation such as invitations letters or others, to be established, when relevant, by the Host in a way to let the Guest obtaining the appropriate visas.

As a Guest, you acknowledge and agree that:

1. you shall not request or book a stay at any Accommodation(s) if you do not intend to actually stay or occupy the Accommodation yourself, unless IranSguest explicitly permits otherwise;

2. you shall not contact a Host for any purpose other than asking a question related to a booking, such Host’s Accommodation(s) or Listing(s);

3. if you, as a Guest, choose to engage into a transaction with a Host for booking an Accommodation, you will consent to any terms, conditions, rules, and restrictions stated in the Listing by the Host;

4. you, and not IranSguest, will be held responsible for fulfilling the obligations of any such agreement(s), and that IranSguest shall not be a party to such an agreement(s);

5. with the exception of its payment obligations hereunder, IranSguest disclaims all liability arising from, or related to, any such agreement(s) carried out by you (the Guest) and the Host;

6. notwithstanding the fact that IranSguest is not a party to the agreement between you and the Host, IranSguest shall act as the Host’s payment collection agent for the limited purpose of accepting payments from you on behalf of the Host;

7. IranSguest, on behalf of the Host, shall reserve the right(s) at its sole discretion to:

a) Obtain a pre-authorization via your credit card to collect the Total Fees;

b) Charge a nominal amount, not to exceed one Euro (€ 1), or a similar sum in the currency in which you are transacting (e.g. one Swiss Franc, or one British pound, as the case may be), to verify your credit card.

8. the Total Fees payable (Accommodation Fees plus Guest Fees) and eventual applicable Security Deposit, will be displayed to the Guest before the Guest sends a booking request to a Host;

9. In connection with your requested booking, you shall have to provide customary billing information such as your name, billing address, and credit card information either to IranSguest, or its third-party payment processor(s);

10. as stated above, the Host is required to either confirm or reject the booking request within the Booking Request Period, failure to which the requested booking shall be automatically cancelled;

11. if a booking is not confirmed by the Host, any amounts collected by IranSguest from the Guest shall be refunded and any pre-authorization on the Guest’s credit card will be retreated;

12. if a Host confirms your request to book an Accommodation, you, as a Guest, shall pay IranSguest the Total Fees (equal to Accommodation Fees plus Guest Fees plus any applicable tax(es)) in connection with the particular booking;

13. IranSguest shall collect the Total Fees in accordance with these terms and conditions, the pricing terms mentioned in the applicable Listing and the payment method selected by you on the Website, for example by PayPal or credit card;

14. you hereby authorize IranSguest, either directly through IranSguest, or indirectly via a third-party online payment processor, to collect such payment(s) from you;

15. IranSguest has no control over, and disclaims all liabilities arising due to any fees charged to a Guest, by his or her bank, with regards to IranSguest’s collection of the Total Fees from the Guest;

16. upon your payment of Total Fees to IranSguest Payments, your payment obligation to the Host for the Accommodation Fees shall be considered null and void, and IranSguest shall be held responsible for remitting the due amount (Accommodation Fees less the Host Fees and any Taxes in respect of the Host Fees) to the Host. In the event that IranSguest does not remit any such amount(s) as described in the terms and conditions, the Host shall have recourse only against IranSguest;

17. if you are redirected to IranSguest’s third-party payment processor(s), you may be subjected to the terms and conditions governing the use of that particular third party’s service(s), and that third party’s personal information collection practices. Please ensure that you review the terms and conditions and the privacy policy stated on IranSguest before using any of the services made available on the website;

18. once your booking is confirmed and the transaction executed, you shall receive a confirmation email summarizing your booking confirmation.

As a Guest, you are responsible for leaving the Accommodation in the condition it was in when you arrived.

You acknowledge and agree that:

1. you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation;

2. in the event that a Host claims otherwise and provides evidence of damage, including but not limited to photographs, you will pay the cost of replacing the damaged items with equivalent items, being reminded that the local courts may have to know of such acts and omissions, and would settle them in accordance with the local laws;

3. you authorize IranSguest to collect charge(s) from your credit card account to compensate for any damage(s) caused by you while occupying an Accommodation, if such a case is applicable.

4. IranSguest reserves the right, in its sole discretion, to make a claim under your tenant’s, renter’s or other insurance policy related to any damage or loss that you may have caused or been responsible for, to an Accommodation or any personal or other property located at an Accommodation, during your rental of the Accommodation: such claim may include without limitation amounts paid by IranSguest under the IranSguest Host Warranty;

5. You shall cooperate with and assist IranSguest in good faith, and provide IranSguest with such information as may be reasonably requested in connection with any complaints or claims made by Members relating to Accommodations or any personal or other property located at an Accommodation (including, without limitation, payment requests made under the IranSguest Host Warranty) or with respect to any investigation undertaken by IranSguest or a representative of IranSguest regarding use or abuse of the Site or Services;

6. You shall cooperate with and assist IranSguest in good faith, and provide IranSguest with such information as may be reasonably requested in order to make a claim under your tenant’s, renter’s or other insurance policy: requests from IranSguest may include, without limitation, executing documents and taking further actions to assist IranSguest in accomplishing the foregoing.

7. After being notified of the claim, you have seventy two (72) hours to respond, after which the payment will be charged to and taken from the credit card on file in your IranSguest Account. IranSguest reserves the right to charge the credit card on file in your IranSguest Account, or otherwise collect payment from you and pursue any avenues available to IranSguest in this regard, including using Security Deposits, in situations in which you have been determined, in IranSguest’s sole discretion, to have damaged any Accommodation, including, but not limited to, in relation to any payment requests made by Hosts under the IranSguest Host Warranty, and in relation to any payments made by IranSguest to Hosts. If we are unable to charge the credit card on file or otherwise collect payment from you, you agree to remit payment for any damage to the Accommodation to the applicable Host or to IranSguest (if applicable);

8. you shall participate in mediation or similar resolution process with a Host, at no cost to you, upon IranSguest’s reasonable request, and to the extent you are reasonably able to do so: such mediation process will be conducted by IranSguest or a third party selected by IranSguest, with respect to losses for which the Host is requesting payment from IranSguest under the IranSguest Host Warranty.

As a Guest, while staying in the Accomodation, you understand and admit that the adequacy of your public and private behaviours are to be in conformity with the laws, rules and customs of the country where you sojourn. You are solely liable for the consequences of any behaviour considered as inappropriate under the above-mentioned laws, rules and customs, including any economic, administrative and/or judicial consequences.

If, as a Guest, you cancel a requested booking before it is accepted by the Host, IranSguest will cancel any pre-authorization to your credit card and/or refund any nominal amounts charged to your credit card in connection with the requested booking within a commercially reasonable time. If, as a Guest, you wish to cancel a confirmed booking made via the Website, either prior to or after arriving at the Accommodation, the cancellation policy selected by the Host in the applicable Listing will apply to your cancellation. Our ability to refund the Accommodation Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy. Details regarding refunds and cancellation policies are available on the Website. The Guest Fee is non-refundable regardless of the cancellation policy selected by the Host.

If a Host cancels your confirmed booking made via the Website:
(i) IranSguest will refund you the Total Fees for such booking within a commercially reasonable time of the cancellation;
(ii) you will receive an email or other communication from IranSguest containing alternative Listings and other related information.

If, as a Guest, you select to requests a booking from one of the alternative Listings and the Host associated with such alternative Listing confirms your requested booking, then you agree to pay IranSguest the Total Fees relating to the confirmed booking for the Accommodation in the alternative Listing, in accordance with these Terms and Conditions.


If a Host cancelled a confirmed booking and you, as a Guest, have not received an email or other communication from IranSguest, please contact IranSguest at http://www.IranSguest.com/contactUs.

Booking a Selected Tourism Service

If you are a Guest, you understand and agree that IranSguest does not endorse any Selected Tourism Service Provider(s), or Selected Tourism Service(s). When the listings of a Selected Tourism Service are displayed on IranSguest, it does not suggest or imply that IranSguest is recommending or endorsing that particular Listing(s) or Selected Tourism Service Provider(s). IranSguest may carry out additional checks and initiate process(es) to verify the identities of Selected Tourism Service Providers and Guests, or the quality of the listed Selected Tourism Services, at its discretion.

As a Guest, you acknowledge and agree that:

1. if you, as a Guest, choose to engage into a transaction with a Selected Tourism Service Provider for booking a Selected Tourism Service, you will consent to any terms, conditions, rules, and restrictions stated in the Listing by the Selected Tourism Service Provider;

2. you, and not IranSguest, will be held responsible for fulfilling the obligations of any such agreement(s), and that IranSguest shall not be a party to such an agreement(s);

3. with the exception of its payment obligations hereunder, IranSguest disclaims all liability arising from, or related to, any such agreement(s) carried out by you (the Guest) and the Selected Tourism Service Provider;

4. notwithstanding the fact that IranSguest is not a party to the agreement between you and the Selected Tourism Service Provider, IranSguest shall act as the Selected Tourism Service Provider’s payment collection agent for the limited purpose of accepting payments from you on behalf of the Selected Tourism Service Price;

5. IranSguest, on behalf of the Selected Tourism Service Provider, shall reserve the right(s) at its sole discretion to:

a) Obtain a pre-authorization via your credit card to collect the Selected Tourism Service Price;

b) Charge a nominal amount, not to exceed one Euro (€ 1), or a similar sum in the currency in which you are transacting (e.g. one Swiss Franc, or one British pound, as the case may be), to verify your credit card.

6. the Total Fees payable (the Selected Tourism Service Price plus applicable tax(es)), will be displayed to the Guest before the Guest sends a booking request to a the Selected Tourism Service Provider;

7. In connection with your requested booking, you shall have to provide customary billing information such as your name, billing address, and credit card information either to IranSguest, or its third-party payment processor(s);

8. as stated above, the Selected Tourism Service Provider is required to either confirm or reject the booking request within the Booking Request Period, failure to which the requested booking shall be automatically cancelled;

9. if a booking is not confirmed by the Selected Tourism Service Provider, any amounts collected by IranSguest from the Guest shall be refunded and any pre-authorization on the Guest’s credit card will be retreated;

10. if an Selected Tourism Service Provider confirms your request to book a Selected Tourism Service, you, as a Guest, shall pay IranSguest the Total Fees payable (the Selected Tourism Service Price plus applicable tax(es)) in connection with the particular booking;

11. IranSguest shall collect the Total Fees in accordance with these terms and conditions, the pricing terms mentioned in the applicable Listing and the payment method selected by you on the Website, for example by PayPal or credit card;

12. you hereby authorize IranSguest, either directly or indirectly via a third-party online payment processor, to collect such payment(s) from you;

13. IranSguest has no control over, and disclaims all liabilities arising due to any fees charged to a Guest, by his or her bank, with regards to IranSguest’s collection of the Total Fees from the Guest;

14. upon your payment of Total Fees to IranSguest, your payment obligation to the Selected Tourism Service Provider for the Selected Tourism Service shall be considered null and void, and IranSguest shall be held responsible for remitting the due amount (Selected Tourism Service Price less the Selected Tourism Service Provider Fees and any Taxes in respect of the Selected Tourism Service Price) to the Selected Tourism Service Provider. In the event that IranSguest does not remit any such amount(s) as described in the terms and conditions, the Selected Tourism Service Provider Owner shall have recourse only against IranSguest;

15. if you are redirected to IranSguest’s third-party payment processor(s), you may be subjected to the terms and conditions governing the use of that particular third party’s service(s), and that third party’s personal information collection practices. Please ensure that you review the terms and conditions and the privacy policy stated on IranSguest before using any of the services made available on the website;

16. once your booking is confirmed and the transaction executed, you shall receive a confirmation email summarizing your booking confirmation.

As a Guest, you are fully responsible for your own acts and omissions. IranSguest does not hold itself responsible and disclaims any and all liability(ies) resulting from the behavior of Guests with respect to the Selected Tourism Service Provider(s) in relation to the Selected Tourism Service(s) booked and/or purchased via IranSguest.


7. Policy for Cancellation



Cancellation of Service Bookings

If, as a Guest, you cancel a booking for a Selected Tourism Service before it is accepted by the Selected Tourism Service Provider, IranSguest will cancel any pre-authorization to your credit card and/or refund any nominal amounts charged to your credit card in connection with the requested booking within a commercially reasonable time.

If, as a Guest, you wish to cancel a confirmed booking for a Selected Tourism Service made via the Website before the Service is rendered to you by the Selected Tourism Service Provider, the cancellation fee selected by the Service provider in the applicable Listing, plus 15% for IranSguest administrative charges, will apply to your cancellation. IranSguest will refund you the Total Fees for such booking, minus the applicable cancellation and administrative fees, within a commercially reasonable time of the cancellation.

If a Selected Tourism Service Provider cancels your confirmed booking made via the Website, you will receive an email or other communication from IranSguest, and IranSguest will refund you the Total Fees for such booking within a commercially reasonable time of the cancellation.

If a Selected Tourism Service Provider cancelled a confirmed booking and you, as a Guest, have not received an email or other communication from IranSguest, please contact IranSguest at http://www.IranSguest.com/contactUs.

Cancellation of Accommodation Bookings

The cancellation policies exist, and are enforced, to protect Guests as well as Hosts. Each listing and reservation on the Website shall clearly state the applicable cancellation policy, and the Strict cancellation policy applies to all reservations of more than 28 nights.

As a Host or a Guest, you shall acknowledge and agree that:

a) Cleaning fees are always refunded if the Guest did not check in;

b) The IranSguest Service Fees (Guest Fees, the Host Fees and the Service Provider Fees ) are non-refundable to the party cancelling the booking;

c) If there is a complaint from either party, notice must be given to IranSguest within 24 hours of check-in;

d) IranSguest will mediate when necessary, and has the final say in all disputes;

e) A confirmed reservation is officially cancelled when the Guest clicks the cancellation button on the cancellation confirmation page;

f) Cancellation policies may be superseded by the safety cancellations from IranSguest, or justifying circumstances. Please review these exceptions;

g) Applicable taxes will be retained and remitted.

Host

IranSguest allows Hosts to choose, for their Accommodation Listings, any one from the three regular cancellation policies available:

1) Flexible – allows complete refund up to 2 weeks prior to arrival (except Fees)
2) Moderate – allows complete refund up to 3 weeks to arrival (except Fees)
3) Strict – allows 50% refund up to 4 weeks prior to arrival (except Fees)
The Strict cancellation policy will apply to all reservations of more than 28 nights, independently of the regular cancellation policy selected for the Accommodation.

1. Flexible: complete refund up to 2 weeks prior to arrival (except Fees)

For a full refund, the Guest must cancel the confirmed reservation a full 2 weeks prior to the day of check in. For example, if check-in is on Friday, you must cancel by the Friday 2 weeks prior.

If the Guest cancels less than 2 weeks before check-in, the nights until 2 weeks after the cancellation are non-refundable, but the remaining nights will be refunded at 100% (except Fees)

If the Guest arrives and decides to leave early, the nights not spent 2 weeks after the official cancellation are refunded at 100%(except IranSguest Fees).

2. Moderate: complete refund up to 3 weeks prior to arrival (except Fees)

For a full refund, the Guest must cancel the confirmed reservation a full 3 weeks prior to the day of check in. For example, if check-in is on Friday, you must cancel by the Friday 3 weeks prior.

If the Guest cancels less than 3 weeks before check-in, the nights until 3 weeks after the cancellation are non-refundable, but the remaining nights will be refunded at 100% (except IranSguest Fees)

If the Guest arrives and decides to leave early, the nights not spent 3 weeks after the official cancellation are refunded at 100% (except IranSguest Fees).

3. Strict: 50% refund up to 4 weeks prior to arrival (except Fees)

For a 50% refund, the Guest must cancel the confirmed reservation a full 4 weeks prior to the day of check in. For example, if check-in is on Friday, you must cancel by the Friday 4 weeks prior.

If the Guest cancels less than 4 weeks days before check-in, the nights not spent are not refunded.

If the Guest arrives and decides to leave early, the nights not spent are not refunded.

Justifiable circumstances for cancellation of Confirmed Bookings by Hosts

Hosts may cancel a confirmed reservation without penalties only in these rare situations where justifiable circumstances apply, such as:

a) Death or serious illness in the Host’s direct family

b) Serious illness of the Host

c) Natural disaster or political unrest in the country where the Accommodation is located

d) Property damage

e )Maintenance issues that affect the ability of the Accommodation to the Host

In such circumstances and only upon presentation of proper documentation, IranSguest may decide to waive the cancellation penalties outlined in these Terms and Conditions

Guest

Guests may cancel their confirmed reservations and review the applicable cancellation penalties by viewing their travel plans, and by thereafter selecting the “Cancel” option made available on the appropriate reservation.



Justifiable circumstances for cancellation of Confirmed Bookings by Guests

Guests may cancel a confirmed reservation without penalties only in these rare situations where justifiable circumstances apply, such as:

a) Death or serious illness of the Guest

b) Death or serious illness in the Guest’s direct family

c) Natural disaster or political unrest in the country where the Accommodation is located

d) The Guest has jury duties or other civil obligations which cannot be postponed

In such circumstances and only upon presentation of proper documentation, IranSguest may decide to waive the cancellation penalties described in the Cancellation Policies



8. Host Warranty



The Host Warranty platform (the “Host Warranty”) provides protection for up to a limit of 500 Eur (in eligible countries) in damages to listed Accommodations, in the rare event of harms from Guests or their invitees which are not compensated directly by the Liable Guests. In such cases, IranSguest agrees to pay the Host to repair or replace damaged or destroyed property or property items, and such a payment shall be subjected to the limitations, exclusions, and conditions stated in this IranSguest Host Warranty.

As a Host, you shall acknowledge and agree that:

1. IranSguest offers the IranSguest Host Warranty benefits to Hosts solely for the purpose of promoting the use of IranSguest website and Services, build customer loyalty and enhance customer participation.

2. The IranSguest Host Warranty Terms do not intend to insure, constitute an insurance contract, or function as an insurance provider to you, and should not be considered as a replacement or substitute for homeowners or renters insurance;

3. The IranSguest Host Warranty is a guarantee for the obligations of a Liable Guest towards you, and is dependent upon your efforts to pursue your rights to recover the amount(s) paid by IranSguest to you as Approved Settlement from a Liable Guest, Invitee, or any other party financially responsible for the Protected Damages related to the Approved Settlement.

4. The benefits provided under these IranSguest Host Warranty Terms exist solely as defined in this IranSguest Host Warranty, and are not assignable, or transferable by you, including, without limitations, any such assignment(s) or transfer(s) carried out in accordance to the law, such as in the event of divorce, or death;

5. IranSguest and/or its insurer reserves the right to independently investigate, or to have independently investigated, at IranSguest sole discretion and expense, the facts and circumstances of a payment request submitted as per IranSguest Host Warranty Payment Request Form, and furthermore makes it mandatory for you to deliver all information and materials, and comply with the conditions stated below in the “Conditions to the IranSguest Host Warranty”;

6. if you make a claim under the Host Warranty, you authorize to IranSguest and its insurer(s) to review all communication(s) between you and the Liable Guest;

7. The policy terms and conditions shall be applicable from the date of the Protected Damage, and not from the date that the Liable Guest booked or reserved the applicable Protected Accommodation, or from the date on which the Host listed the Protected Accommodation. If the terms and conditions of the policy change in any way or manner, from the date on which the Listing is made available, and the date from which the Guest occupies the said Accommodation, IranSguest shall put in all reasonable efforts to notify you of such change(s) pursuant to the procedures stated in this section;

8. Exoneration shall be applicable since IranSguest Host Warranty Terms constitute a Warranty agreement. Therefore, if the Protected Property in question, or the risk associated with the said Protected Property, change materially, IranSguest has the right to exonerate itself with respect to any potential warranty obligations under these IranSguest Host Warranty Terms.

Conditions to the IranSguest Host Warranty

As a Host, YOU shall ACKNOWLEDGE AND AGREE THAT:

1. TO BECOME ELIGIBLE FOR RECEIVING ANY COMPENSATION under the IranSguest Host Warranty, YOU MUST COMPLY and demonstrate that you have complied WITH ALL THE following CONDITIONS:

a) You must have incurred Protected Damages;

b) The Protected Damages must be covered and reimbursed by the IranSguest Insurance Policy (an insurance policy contracted by IranSguest with an insurer, that assures IranSguest against losses arising under the IranSguest Host Warranty);

c) You have put in all reasonable efforts to comply with common safety guidelines in connection with the stay of the Liable Guest at the Protected Accommodation;

d) You have inspected the Protected Accommodation to ascertain whether any Protected Property has experienced any physical losses or damages, and have completed and file an IranSguest Host Warranty Payment Request Form within:

i) Fourteen (14) days from the date of termination of the Liable Guest’s booking of the relevant Protected Accommodation or

ii) The date by which the next subsequent booking of the same Protected Accommodation begins;

e) You have done your best to communicate with the Guest as soon as possible after you discover of any physical loss(es) or damage(s) induced to your Listed property after the Guest has sojourned in it;

f) you have notified the Guest about your complaint, and made all attempts to recover the loss(es) or damage(es) from the particular Guest directly, without the involvement of IranSguest;

g) For all Protected Property damaged or destroyed in violation of a law you have first filed a police claim and provided IranSguest with a copy of the police claim, certified by you as true and correct.

h) You have provided IranSguest a copy of the license(s) (if applicable) for renting the Protected Property;

i) You have provided a signed and sworn proof of loss to IranSguest within sixty (60) days after you have incurred the Protected Damage, unless IranSguest conceded a written extension of such a deadline. The proof of loss states your knowledge and belief as to the following:

i) The time, cause, and origin of the Protected Damage, and any evidence or proof stating that such a loss has occurred. The proof can be provided in the form of receipts, photographs, videos, documents, and other verifiable forms representing the proof;

ii) Proof regarding the ownership, or the leasehold, of the Protected Property, and your interests (including those of third parties if applicable) in such Protected Property for which the Protected Damage is claimed;

iii) The Actual Repair Value and the replacement value of each item of the Protected Property, as well as currently appraised value in case of Arts articles, that is the subject of the Protected Damage, and the actual damage(s) amount for which the claim is made;

iv) All mortgages, warranties, hindrances, and other contracts of insurance, whether valid or not, covering the Protected Property that is the subject of the Protected Damage. In the event the Protected Property is encumbered by a loan, mortgage, or any other financing contract, you shall notify the concerned lender/mortgagee in writing of any damage that exceeds ten thousand 5000 Eur , and provide IranSguest a copy of such a notice;

v) Any changes in the title, use, occupation, location, possession, or exposures of the Protected Accommodation since the date of the Listing;

vi) The identity of the Liable Guest, and other relevant information concerning him/her and any Invitee(s) (if applicable);

vii) the date of the Protected Damage and information about any other party(ies) present at, or using, the Protected Accommodation for which the Protected Damage is claimed on such a date, including the purpose for which such a Protected Accommodation was being used by such party(ies);

viii) The date when you contacted the Liable Guest to request payment for the loss you are claiming, and the date on which the Liable Guest declined or failed to pay for the loss;

j) You shall provide all information requested by IranSguest, to help IranSguest’s insurer determine the Actual Repair Value for the claimed Protected Damages. Such information might include, but not be limited to: the purchase price of the Protected Property for which the damages are claimed, the date when such Protected Property was purchased, the conditions of the Protected Property, and the estimated cost of repairing or replacing it.;

k) You must Protect and preserve the damaged Protected Property for which the damages are claimed to prevent any further loss(es) or damage(s) occurring to it, segregate the damaged and undamaged Protected Property;

l) You must provide IranSguest with a complete inventory of all lost, destroyed, damaged, and undamaged property, including its quantity, costs, Actual Repair Value, and the amount of loss claimed;

m) You must permit IranSguest’s insurer or its designee(s) to make inspections of Protected Property and examine the Protected Damages at all reasonable times. If requested, you shall provide for examination all business records, books of accounts, bills, invoices, and vouchers (either originals or certified copies if originals are lost) and permit extracts and copies to be made;

n) IranSguest shall have no liability(ies) to you, or any other such person(s), in the event of any inspection failure, or failure to carry out any one, or all, of the above mentioned activities. As an example, any analysis, advice, or inspection report shall not constitute an endeavour by IranSguest or its insurer to determine, or attest, that the damaged Protected Property is safe for occupancy.

o) If the lender/mortgagee notifies you that he or she seeks insurance and/or reimbursement proceeds pertaining to the damage, you shall notify IranSguest, in writing, of the lender/mortgagee’s request, and submit a written copy of the said request to IranSguest, together with all contact information to enable IranSguest to communicate directly with the lender. If such a loss is determined to be a Protected Damage by IranSguest, IranSguest shall pay the Approved Settlement amount directly to the lender, not exceeding the value of the loan or mortgage and until your monetary obligation(s) to the lender/mortgagee have been fulfilled. This condition shall apply as permitted in your jurisdiction.

p) You shall cooperate wholly with IranSguest, sign any document(s) as and when required, and respond to IranSguest's requests to provide additional information or documentation in a timely manner to process the IranSguest Host Warranty Payment Request Form.

2. YOUR FAILURE TO FULLY COMPLY WITH ANY OF THESE TERMS AND CONDITIONS SHALL PREVENT YOU FROM RECOVERING ANY COMPENSATION FOR PROTECTED DAMAGES;

3. IranSguest at its sole discretion, may make such payment(s) under this IranSguest Host Warranty program, upon verification of all conditions for Eligibility to Receive any Compensation listed above;

4. any amount payable to you as compensation for claimed damages under the IranSguest Host Warranty will be deducted of any amounts you have already collected for the same damages from a source other than the IranSguest Host Warranty, such as, and without limitation:

i) Amounts received from an insurance policy, warranty or indemnity;

ii) Payments received directly from the Guest or an Invitee, an insurer or a guarantor of such a party or any other party;

iii) Proceeds from the sale of the damaged Protected Property prior to the settlement of Protected Damages.

As a Host, you acknowledge and agree that the IranSguest Host Warranty is applicable only to Protected Damages, and does NOT include any losses, damages, fees, costs, or expense of whatsoever nature:

1. caused by a Guest or Invitee after the end of the booking period shown in the applicable booking;

2. directly or indirectly caused by, relating to, or resulting from any of the following, regardless of any other cause or contributing event:

i) Excluded Property;

ii) Acts of nature or acts of God;

iii) Hostile act(s), act(s) of war, terrorism, insurrection, or rebellion;

iv) Nuclear reaction, radiation or radioactive contamination;

v) Excessive use of electricity, gas, fuel, water, or other utilities provided for the Protected Accommodation;

vi) Interruption of business, loss of market and/or loss of use;

vii) Unexplained disappearance, loss, or any shortage of inventory not connected to the actions of a Liable Guest or his/her Invitee(s);

viii) Enforcement of any regulation or order of any governmental or public authority;

ix) Identity theft or identity fraud;

x) Illegal or illegally owned or traded goods;

xi) Immoral or dishonest acts in connection with Protected Property, including but not limited to theft committed by you, or any person(s) or entities engaged or invited by you (with the exception of a Guest or an Invitee);

xii) Factors not directly or indirectly caused or controlled by the Guest or Invitee, such as, but not limited to: faulty workmanship, material, construction or design, ordinary wear and tear, damage caused by insects, animals, vermin, mould, mildew, spores or other microorganism of any type, nature, or description, including but not limited to, any substance whose presence poses an actual or potential threat to human health;

8. Related to Arts item(s) that cannot be replaced with other similar Arts item(s) possessing the same, or similar, quality, or incurred during or as a consequence of repairing, restoration or retouching process;

9. That may be charged to a Guest by a Host for additional individuals provided access to the Protected Accommodation and who are not included in the Guest’s booking of such Protected Accommodation on the Website;

10. That constitute a Protected Damage in excess of the IranSguest Host Warranty limit of 5000 Eur.

Host Warranty Payment Request Form and Approved Settlement

IranSguest commits to put in all reasonable efforts to process all IranSguest Host Warranty Payment Request Form(s) filed by Hosts within a reasonable period (four months) following the date they have submitted the completed form and Provided IranSguest with all required information in compliance with the conditions listed in “Conditions to the IranSguest Host Warranty” above.

If you have filed an IranSguest Host Warranty Payment Request Form for a Protected Damage and have received from IranSguest an Approved Settlement, you shall acknowledge and agree:

1. To transfer to IranSguest, or to IranSguest’s insurer(s), all the rights required to recover the amount(s) paid to you as Approved Settlement from the Liable Guest, Invitee(s), or from any other party(ies) that is financially responsible for the reimbursed Protected Damage(s);

2. To cooperate with IranSguest in all proceeding(s) to recover the amount paid to you as reimbursement for the Protected Damage from the Liable Guest, an Invitee, or any other party, including, at IranSguest's request, to appear as a witness in the court, and/or to participate in any arbitration activity(ies);

3. To release and hold harmless IranSguest, IranSguest insurer(s), and all their officers, directors, employees, contractors, and agents, from any further liability(ies) or obligation(s) pertaining to the facts and circumstances described in the IranSguest Host Warranty Payment Request Form;

4. To treat as “confidential information” the contents and existence of such IranSguest Host Warranty Payment Request Form(s) and Approved Settlement(s);

5. To deliver to IranSguest an “executed” Approved Settlement Agreement;

6. That for Protected Damages to Protected Property owned by a party other than you, IranSguest reserves the right, at its sole discretion, to pay all, or a portion of the amount covered in the Approved Settlement, directly to the owner of the relevant Protected Property;

7. That such a payment to the owner of the relevant Protected Property shall be treated as an Approved Settlement being paid to you directly, and that you shall be solely responsible for collecting from the owner of such a Protected Property, any portion of such a payment to which you believe you are legally entitled;

8. To refund IranSguest any amount(s) paid erroneously to you with respect to an Approved Settlement. IranSguest shall determine such amount(s) based upon elements such as, but not limited to, documentation in our possession, your action(s) and police reports (if applicable).

You acknowledge and agree that the amount of an Approved Settlement will be computed by IranSguest’s insurer(s) from the date from which the loss is suffered, for the location at which the loss has occurred, and shall include an amount not exceeding the Host’s personal interest in the Protected Property. Approved Settlements shall be paid in Euro, unless, at IranSguest’s sole discretion, IranSguest shall decide to pay the losses in a different currency. If currency conversions are required, IranSguest shall employ a system-wide rate known as the Base Exchange rate using data from one or more third parties such as OANDA (www.oanda.com).

The amount of an Approved Settlement will be subject to the following limitations:

1. the amount reimbursed for Protected Damage shall be the lesser of:

i) the cost to repair or restore the damaged property to its formal state before the loss;

ii) The cost to rebuild or replace such a Protected Property on the same site or location with new materials of the same size, type and quality;

iii) the cost to replace unrepairable equipment, such as electrical, mechanical or computer equipment, with equipment that is most functionally equivalent to the said damaged or destroyed equipment;

iv) The cost to rebuild, repair, or replace on the same, or another site, but not exceeding the size and operating capacity that existed prior to the date of the Protected Damage;

v) The Actual Repair Value of the Protected Property, if the property is not repaired, replaced, or rebuilt on the same, or another site, within two years from the date of the damage;

2. On films, records, manuscripts, drawings, etc., the cost of copying information from back-up or originals of a previously created version, and costs pertaining to research, engineering, restoration, or recreation of the lost information shall be excluded from the reimbursement;

3. On Arts items, the amount reimbursed shall be the lesser of:

i) the cost to repair or restore such a property to its formal state before the loss;

ii) The cost incurred to replace the said property or article(s);

iii) The currently appraised value of the Arts items.

4. If the Arts item is part of a pair, or a set, you shall not be paid for the cost of replacing any such undamaged, or remaining, item(s) that form a part of such a pair or set, and for any amount(s) exceeding the proportion of loss or damage inflicted to the insured value of such a pair or set.

THE IranSguest INSURANCE POLICY DOES NOT OFFER ANY COVERAGE OR BENEFITS TO YOU. IF YOU DESIRE ADDITIONAL PROTECTION OR COVERAGE beyond that offered by this ACCOMODATION OWNER WARRANTY, IranSguest ADVISES YOU TO PURCHASE A SEPARATE INSURANCE THAT WILL COVER YOU, AND YOUR PROPERTY, FOR LOSSES CAUSED BY GUESTS OR GUESTS’ INVITEES, IN THE EVENT IranSguest, OR ITS INSURER, REFUSES COVERAGE FOR YOUR CLAIM(S) UNDER THE IranSguest ACCOMODATION OWNER WARRANTY.


9. Privacy



By using this Website or the Services, you consent to collection, transfer outside of your country, storage, and use of the personal information you provide for any of the Services that we offer, and you consent to our collection of any changes or updates that you may provide to any information you provided that is collected by the Website.

The following provides further details about how we manage and protect your personal information:

1. When you visit the Website, we may collect certain non-personal information such as your internet protocol (“IP”) address, operating system, browser type, internet service provider. This type of information does not identify you personally. When you register with the Website, we may also collect personal information that you provide such as your name, mailing address, email address, home country, zip code, phone and fax numbers, gender, age, company name (“registration information”).

You are required to register with the Website and create your user account if you wish to register for, or book, an Accommodation or accessory tourism service or create a Listing. We may also collect additional information that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports. We use a third-party e-payment processing company for purchases, and other third party companies to monitor site traffic, which may, in some instances, store your information. When you visit the Website and/or use the Website mobile application, the Website may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. The Website will not share your current location with other Website users or partners. If you do not want the Website to use your location for the purposes set forth above, you should turn off the location services in your mobile phone settings.

2. We may also use third party companies to provide services to us, including services to help verify your identification or to conduct checks against databases such as public government databases (where legally allowed). We may provide Personal Information about you to these third parties, or give them access to this Personal Information, for the limited purpose of allowing them to provide these services. We will ensure that such third parties have contractual obligations to protect this Personal Information and to not use it for unrelated purposes.

3. The Website may occasionally contain links to Third-Party websites. If you click on the links to Third-Party websites, you leave the Website. We are not responsible for the content of these Third-Party websites or for the security of your personal information when you use any Third Party websites. We recommend that when you enter a Third-Party website, you review the Third Party Site’s terms and conditions and privacy policy as it relates to safeguarding your personal information.

4. By publishing a listing on the Website, you acknowledge and agree that the Content is public and accessible by any third party and that they may appear in search engine results, in the cache of those search engines, in feeds and Third-Party websites pursuant to cobranding agreements. It is the sole responsibility of each of those search engines, Third-Party websites or RSS web feed resources to update and/or to remove Content from their indexes and their cache. You agree and acknowledge that the Website is not liable for the information published in search results or by any Third-Party website that carries the Website's postings.

5. When you submit a request to book an Accommodation or an accessory tourism service, your full name will become visible to the Host or Selected Service Provider. If you agree to be contacted by the Host or Selected Service Provider by phone when submitting your request and they decide to do so, IranSguest will call your phone number first, before connecting you with the Host or Selected Service Provider. We will not share your phone number with the Host or Selected Service Provider unless there is a confirmed booking.

6. When your request to book an Accommodation is accepted by the Host or when you accept a Guest’s request to book your Accommodation, we will disclose some of your Personal Information to the Host or Guest. However, your billing information will never be shared with another user.

7. When a Guest stays at your Accommodation or when you stay at a Host’s Accommodation, we will ask you to review the Guest or the Accommodation. If you choose to provide a review, your review may be public on the Website.

8. You may link your account on a third party social networking site to your IranSguest account. The publication and display of information that you provide to IranSguest through this linkage is subject to your settings and authorizations on the Website and the third party social networking site.

We refer to a person’s contacts on these third party social networking sites as “Relations”. When you create the linkage: some of the information you provide to us from the linking of your accounts may be published on your IranSguest account profile for facilitating your registration; your activities on the Platform may be displayed to your Relations on the Website and/or that third party social networking site; other users may be able to see any common Relations that you may have with them or their other Relations, as well as any schools, hometowns or other groups you have in common with them as listed on your linked social networking site(s).

9. You may access, remove, review, make changes to personal information that you have provided to us at any time from the Website. We will not change your preferences without your consent. You cannot opt out of receiving transactional communications from the Website related to your account. You can select to terminate your account at any time from the Website. If you chose to terminate your account, the Website will cancel all Listings or bookings you might have posted or made from that account, applying all relevant cancellation terms (see cancellation policy).

10. You may view the Listings on IranSguest as an unregistered user. If you register, we may send you certain notifications, advertisements, promotions, and specials. We may also send you any legally required notifications and certain notifications, including but not limited to, service related notices or notices regarding a change to any of our policies. For example, we may send you a notice regarding technical issues or scheduled maintenance to the Website. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our newsletters.

11. We are committed to protecting the personal information you provide. Your data are stored in Germany. Your registration information is protected by a unique customer password and user ID. You must not disclose your password information to anyone, and you should always remember to log off while using a shared computer. If you choose to use the Website as an anonymous user by not registering, you will be able to consult listings and content, but will not be able to post your own listings or book an accommodation or tourism service.

We have taken certain security protections in safeguarding your personal information. However, as with most electronic transactions, no method is 100% safe. While we put in a commercially acceptable effort to protect the personal information you provide, we cannot Warranty its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of any personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users.

12. You shall agree that you are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized such a usage. You shall immediately notify IranSguest of any unauthorized usage of your IranSguest Account.

13. We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a cookie collects include the date and time you visited, your browsing history, your preferences, and your username. In some instances, our third-party service providers may use cookies on the Website. We cannot control or access cookies used by third-party service providers. This Privacy section covers only Cookies used by us, and not any cookies used by third parties. You have the ability to either accept or decline the use of cookies on your computer, whether you are registered with us or not. Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the Website. For example, you may have difficulty logging in or using certain interactive features of the Website.

14. We may review, scan, or analyse your communications with other users exchanged via the Website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, the Website may scan and analyse messages to mask contact information and references to other websites. This helps to prevent fraudulent actors from asking Guests to send them money outside of the Website, such as by bank transfer or other money transfer methods.

We will not review, scan, or analyse your communications for sending third party marketing messages to you. We will also not sell these reviews or analyses of communications to third parties. We will also use automated methods to carry out these reviews or analyses where reasonably possible. However, from time to time we may have to manually review some communications. By using the Website, you consent that IranSguest, in its sole discretion, may review, scan, analyse, and store your communications, whether done manually or through automated means.

15. We may use information provided by you to enforce our Terms of Use, monitor user activity and more effectively manage traffic on the Website. Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to better understand which advertisements and services may interest you. We may block users located in certain countries from using the Website. We may retain such information for as long as is required to fulfil our business objective, even after your account is terminated.

16. We may allow our related entities such as our subsidiaries, and their employees, to use and process your Personal Information in the same way and to the same extent that we are permitted to under this Privacy section. These related entities comply with the same obligations that we have to protect your Personal Information under this Terms & Conditions.

17. On rare occasions, we may be required to disclose your personal information due to legal or regulatory requirements. In such instances, we reserve the right to disclose your personal information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, subpoenas, service of process requirements, and discovery requests. We may also disclose information about our users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce these Terms and/or Privacy Policy; respond to claims that any Content violates the rights of third-parties; or protect the rights, property, or personal safety of the Website, our users or the general public. If substantially all of our assets are sold or merged into another company, we will notify you of the transaction. The acquiring company shall be given access to your personal information without your consent. If we sell only a part of our business, the acquiring entity shall have access to your personal information without your consent and we may send you a notice regarding this sale.

18. We reserve the right to change these terms and conditions from time to time, and at our sole discretion. We may send you a notice regarding material changes to these terms and conditions, including the Privacy Policy of the Website. You should make note of the “Last updated on:” date at the beginning of the terms and condition documentation. With this information, you can identify if the Terms have been updated recently.

19. Any disputes regarding your privacy are subject to the terms and conditions, including but not limited to any provisions related to indemnification, limitations on damages, and choice of law.

20. We may also publish, disclose and use Aggregated Information and non-personal information for industry analysis, demographic profiling, marketing and advertising, and other business purposes.

10. Comments and claims of violations


You are welcome to address to IranSguest Customer Service any feedback, comments, requests for technical support, and other communications.

If you believe that any user Content on the Website violates intellectual property rights, copyrights or applicable law, you may submit a notification to our Customer Service providing the following information in writing:

1. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

2. Identification of the material that is claimed to be infringing, or to be the subject of infringing activity, and indication of what is to be removed or access to which is to be disabled, and reasonably sufficient information to permit the Website to locate the material;

3. Your contact details to permit the Website to contact you, such as address, telephone number, and, if available, an electronic mail address;

4. A statement that, in good faith, you believe that the use of the Content(s) or material on the Website is not authorized by the copyright owner, its agent, or the law;

5. A statement that the information provided in the notification is accurate and you are a copyright owner or an agent thereof. In the event this is found to be faulty, erroneous, or misleading, you would be subjected to a penalty involving perjury;

6. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You acknowledge that if you fail to comply with any of the requirements of this Section, your claim for suspected Copyright infringement notice may not be valid.



11. Intellectual property protection



Materials on the Website are provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.

You acknowledge and agree:

1. That IranSguest’s Proprietary Content on the Website, including without limitation the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Materials") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to the Website, and are subject to copyright and other intellectual property rights under local and international laws and conventions. IranSguest reserves all rights not expressly granted herein to the Website and the Materials;

2. Not to use, copy, distribute any of the materials other than as expressly permitted herein, including any use, copying, and distribution of materials of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Materials for personal use, you must retain all copyright and other proprietary notices contained therein;

3. Not to circumvent, disable, or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Materials or enforce limitations on use of the Website or the Materials therein;

4. That the Service is protected to the maximum extent permitted by copyright laws, other laws, and international treaties. Content displayed on or through the Service is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, other laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Materials, or the collective work or compilation is expressly prohibited.

5. That copying or reproducing the Website, the Materials, or any portion thereof to any other server or location for further reproduction or redistribution is expressly prohibited;

6. That you may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Service;

7. Not to reproduce, duplicate, copy, sell, resell, exploit for any commercial purposes, any aspect of the Service.



12. User acknowledgements


1. You understand that when using the Website, you will be exposed to Content from a variety of sources, and that the Website is not responsible for the accuracy, usefulness, safety, intellectual property rights of or relating to such Content, and you agree and assume all liability for your use. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, objectionable, defamatory, libellous and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Website with respect thereto.

2. You agree to defend and indemnify the IranSguest, its subsidiaries and affiliates, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, expenses (Including but not limited to attorneys' fees) arising from:

i) Your use of and access to the Website and/or the Service;

ii) Your violation of any term of these terms and conditions;

iii) Your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right;

iv) Any claim that your Content caused damage to a third party.

This defence and indemnification obligation will survive termination, modification, or expiration of these terms and conditions and your use of the Service and the Website.

3. You understand and agree that sending unsolicited email advertisements or communications to the Website email addresses or through the Website computer systems is expressly prohibited by these terms and conditions. You acknowledge and agree that from time to time The Website may monitor email usage using human monitors or automated software to flag certain words associated with classified listings, spam, or scams in messages that are exchanged between users using the Website communication system. Any communication between yourself and any other user utilizing the communication features available on the Service and the Website may be used only in accordance with these Terms and conditions. Any unauthorized use of the Website computer systems is a violation of these terms and conditions and applicable state laws. Such violations may subject the sender and his or her agents to civil and criminal penalties.

4. You acknowledge and agree that the Website shall not be liable for your interactions with any organizations and/or individuals on the Website or through the Service. This includes, but is not limited to, payment of Accommodations and services, and any other terms, conditions, warranties or representations associated with any interaction you may have with other organizations and/or individuals. These dealings are solely between you and such organizations and/or individuals. You agree and acknowledge that the Website shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or interactions. If there is a dispute between users on the Website, or between users and any third party, you understand and agree that the Website is under no obligation to become involved in such a dispute. In the event that you have a dispute with one or more other users, you hereby release the Website, its officers, employees, agents, successors from any and all claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our Service.

5) By using IranSguest, or any Services available on the website, you agree that any legal remedy(ies) or liability(ies) that you may seek for actions carried out by other Registered user(s), or other third parties, shall be limited to a claim against that particular Registered user(s), or other third parties, responsible for the issue. You shall not attempt to, or impose, any type(s) of liability(ies), or seek any type of legal remedy(ies) or compensation from IranSguest, with respect to any, or all, actions carried out by other Registered user(s), or other third parties. This limitation shall not apply to any claim(s) made by a Host or a Selected Tourism Service Provider against IranSguest regarding the remittance of payments received from a Guest, or any other Registered user, by IranSguest on behalf of the particular Host or Selected Tourism Service Provider, and such a claim shall be subjected to the terms and conditions described in section “General disclaimer of rights and limitations of liability” of this Terms and Conditions document.


13. Limitation and termination of service



You acknowledge and agree that:

1. The Website has no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the Website or the Service;

2. The Website may establish limits concerning use of the Service, including among others, the maximum number of days that Content will be maintained or retained by the Service, the maximum number and size of postings, messages, or other Content that may be transmitted or stored by the Service, and the frequency with which you may access the Service or the Website;

3. The Website, in its sole and absolute discretion, has the right (but not the obligation) to delete or deactivate your account, or otherwise terminate your access to or use of the Service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason, including, without limitation, if the Website believes that you have violated these terms and conditions;

4. The Website shall not be liable to you or any third-party for any termination of your access to the Website or the Service, and you agree not to attempt to use the Service after any such termination.

5. The Website reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that the Website shall not be liable to you or to any third party for any such modification, suspension, or discontinuance of the Service.

In the events described at points c), d) and e) above, you acknowledge and agree that:

1. IranSguest will immediately terminate any existing pending or confirmed future bookings as either Host, Guest or Selected Tourism Service Provider;

2. IranSguest will communicate to Hosts, Guests or Selected Tourism Service Providers that a potential or confirmed booking has been cancelled;

3. IranSguest may refund Guests in full for any and all confirmed future booking, irrespective of pre-existing cancellation policies;

4. Hosts and Selected Tourism Service Providers shall not be entitled to any compensation for future bookings (even if confirmed) that are cancelled as a result of a termination of IranSguest Service or the deletion or deactivation of their or a Guest’s account of on IranSguest;

5. IranSguest does not have any obligation to delete or return any Content you have posted on the Website and Services including, but not limited to, any reviews or Feedback.


Modifications


IranSguest reserves the right at its sole discretion to modify its website, Contents, Services, or any of the terms and conditions, including the Service Fees and the Host Warranty, at any time and without any prior notice. If we modify any, or all, of the terms and conditions, we may post such modification on IranSguest, and/or provide the Registered Users notice(s) of such modification(s). We shall also update the “Last Updated Date” mentioned for these terms and conditions. By accessing or using IranSguest or its Services after any amendment(s) has been actioned on the website, you indicate that you have read and understood the modifications and still agree to be bound by the newly amended terms and conditions. If any amendment is not acceptable to you, you should immediately stop using or accessing IranSguest, or any of its Services and/or Contents.

IranSguest reserves the right to modify, or terminate, the IranSguest Host Warranty Terms, at its sole discretion, in any way or manner, and at any time, if

i) The IranSguest Host Warranty Terms are interpreted by any governmental or regulatory authority in any jurisdiction as an agreement to insure, or constitute an insurance, or function as an insurance contract;

ii) IranSguest has to obtain a license, or a permit, to provide these IranSguest Host Warranty Terms, applicable to the particular jurisdiction.

If IranSguest terminates the IranSguest Host Warranty Terms, it shall continue to process all IranSguest Host Warranty Payment Request Forms filed by you prior to the effective date of termination. However, in such a case, your right to file any new IranSguest Host Warranty Payment Request Forms shall terminate with immediate effect from the date and time such a termination is announced by IranSguest.



14. General information


These terms and conditions and other policies posted on the Website constitute the complete and exclusive understanding and agreement between you and IranSguest and govern your use of the Service and the Website superseding all prior understandings, proposals, agreements, negotiations, discussions between the parties, whether written or oral. The failure of the Website to exercise or enforce any right or provision of the terms and conditions shall not constitute a waiver of such right or provision. The terms and conditions and the relationship between you and the Website shall be governed by the laws of Switzerland. Any litigation not settled amicably will be submitted to the relevant jurisdiction of Lausanne, Switzerland. If any provision of the terms and conditions is found by a court of competent jurisdiction to be invalid (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction) or inapplicable, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision. If any provision or provisions of these Terms is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of the Terms shall not in any way be affected or be impaired.

YOU AGREE THAT ANY CAUSE OF ACTION BROUGHT BY YOU AND ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE AND/OR THE WEBSITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

These terms and conditions, any rights, and licenses granted herein may not be transferred or assigned by you, but may be assigned by the Website without any restriction. Any assignment or transfer by you shall be null and void.

These Terms shall inure to the benefit of and be binding upon each party's successors and assigns.



15. Violation of terms and liquidated damages



Please report any violations of the terms and conditions that you become aware of by contacting us at the IranSguest Customer Service Office. Any failure to act by the website with respect to a breach by you or others does not waive our right to act, with respect to subsequent, or similar, breaches by you or others.

You understand, and shall agree that, because damages are often difficult or impossible to quantify, in the event actual damages cannot be reasonably calculated, you shall indemnify IranSguest as follows:

1. If you post a message that Impersonates any person or entity, Falsely states or otherwise misrepresents your affiliation with a person or entity, or includes personal or identifying information about another person without that person's explicit consent, you agree that the Website, at its sole discretion, may disclose identifying information about you to the victim, and that in the event the Website initiates a claim against you in a court, you shall pay the Website 100 Eur or each such event.

2. If you post Content to the Service on behalf of others are a Posting Agent that uses the Service in violation of these terms and conditions, you agree to pay the Website 100 EUR for each and every item you post in violation of these terms and conditions;

3. If you use the Website's computer system(s) to send unsolicited e-mail advertisements to the Website e-mail addresses, or any other party, you agree to pay the Website 100 EUR for every such e-mail.

4. If you post messages in violation of these terms and conditions other than as described above, you agree to pay the Website 100 EUR for each such message.

5. If you aggregate, copy, display, mirror, reproduce, exploit for any purpose any Content (except for your own Content) in violation of these terms and conditions without the Website's express written permission, you agree to pay 100 EUR for each day on which you engage in such conduct.

If none of the foregoing clauses (1) – (5) are applicable, you agree to pay the Website’s actual damages, to the extent such actual damages can be reasonably calculated.




16. How to contact IranSguest


If you have any questions, please email your query at info@IranSguest.com or contact the IranSguest Customer Service office. All emails should have a proper subject line, and clearly discuss the main issue(s) or problems(s) faced by you so we can get back to you with the proper solution(s).

Contact details:

IranSguest Customer Service
Iransguest@gmail.com

Valletta, Malta


Tel : +356 - 79974 256 (Whatsapp & Telegram)